Many diversities for many services: Theorizing diversity (management) in service companies

Human Relations

Volumn 58, Issue 3, 2005, Pages 311-340

  Janssens, Maddy ^a   Zanoni, Patrizia ^a  

^a UNIVERSITY OF LEUVEN   (Belgium)

Author keywords

Customers; Diversity; Diversity management; Power; Services

Indexed keywords

EID: 20744450636     PISSN: 00187267     EISSN: None     Source Type: Journal    
DOI: 10.1177/0018726705053424     Document Type: Review

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