Changing mental models: HR's most important task

Human Resource Management

Volumn 44, Issue 2, 2005, Pages 123-128

  Pfeffer, Jeffrey ^a  

^a STANFORD UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 20744435884     PISSN: 00904848     EISSN: None     Source Type: Journal    
DOI: 10.1002/hrm.20053     Document Type: Article

References (4)

1. Taylor, A., III. (1997, December). How Toyota defies gravity. Fortune, pp. 100-108.
2. Loveman, G. (2003, May). Diamonds in the data mine. Harvard Business Review, pp. 109-113.
3. I have recommended Trium over the past few years and meet with them occasionally to discuss ideas. They came up with this particular intervention and first introduced me to their views on the importance of mental models and mind-sets and how to think about changing them.
4. Gittell, J. H. (2003). The Southwest Airlines way. New York: McGraw-Hill.