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Volumn 12, Issue 3, 2005, Pages 219-235

Benchmarking in the non-profit sector in Australia

Author keywords

Australia; Benchmarking; Management techniques; Non profit organizations

Indexed keywords


EID: 20444457564     PISSN: 14635771     EISSN: None     Source Type: Journal    
DOI: 10.1108/14635770510600348     Document Type: Article
Times cited : (32)

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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.