Benchmarking Airline Service Performance: A Reference Point for Airline and Government Evaluation

Public Works Management & Policy

Volumn 7, Issue 3, 2003, Pages 188-204

  Bowen, Brent ^a   lu, Chien Tsung ^a   Headley, Dean E ^b  

^a UNIVERSITY OF NEBRASKA AT OMAHA   (United States)

^b OKLAHOMA STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 20344399988     PISSN: 1087724X     EISSN: None     Source Type: Journal    
DOI: 10.1177/1087724X02238855     Document Type: Article

References (21)

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