Performance analysis of e-commerce site: Modeling of customer behavior by multi-class queuing networks

Zhejiang Daxue Xuebao (Gongxue Ban)/Journal of Zhejiang University (Engineering Science)

Volumn 38, Issue 9, 2004, Pages

  Zheng, Xiao Lin ^a   Chen, De Ren ^a  

^a ZHEJIANG UNIVERSITY   (China)

Author keywords

Customer behavior; E commerce; Multi class queuing network; Workload

Indexed keywords

MATHEMATICAL MODELS; PERFORMANCE; QUEUEING NETWORKS; SERVERS;

CAPACITY PLANNING; CUSTOMER BEHAVIOR; MULTICLASS QUEUING NETWORK; PERFORMANCE ANALYSIS; WORKLOAD;

ELECTRONIC COMMERCE;

EID: 19744367576     PISSN: 1008973X     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (8)

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