Collaborative order management: Toward standard solutions for interorganisational order management

International Journal of Technology Management

Volumn 31, Issue 1-2, 2005, Pages 78-97

  Alt, Rainer ^a   Gizanis, Dimitrios ^a   Legner, Christine ^a  

^a UNIVERSITY OF ST GALLEN   (Switzerland)

Author keywords

Business collaboration; Interorganisational processes; Logistics e services; Order management; Payment e services; Process integration

Indexed keywords

ELECTRONIC COMMERCE; ELECTRONIC DATA INTERCHANGE; INTEGRATION; OPERATIONS RESEARCH; PROCESS CONTROL; SOCIETIES AND INSTITUTIONS;

BUSINESS COLLABORATIONS; INTERORGANIZATION PROCESSES; LOGISTICS E-SERVICES; ORDER MANAGEMENT; PAYMENT E-SERVICES; PROCESS INTEGRATION;

INDUSTRIAL MANAGEMENT;

EID: 19344372090     PISSN: 02675730     EISSN: None     Source Type: Journal    
DOI: 10.1504/ijtm.2005.006624     Document Type: Conference Paper

References (54)

1. Alt, R., Fleisch, E. and Österle, H. (2000) 'Electronic commerce and supply chain management at ETA fabriques d'Ebauches', Journal of Electronic Commerce Research, Vol. 1, No. 2, pp.67-78.
2. Alvarenga, C.A. and Schönthaler, R.C. (2003) 'A new take on supply chain management', Supply Chain Management Review, Vol. 7, No. 2, pp.28-35.
3. Andraski, J.C. (1998) 'Leadership and the realization of supply chain collaboration', Journal of Business Logistics, Vol. 19, No. 2, pp.9-11.
4. Angeles, R. (2000) 'Revisiting the Role of Internet-EDI in the Current Electronic Commerce Scene', Logistics Information Management, Vol. 13, No. 1, pp.45-57.
5. Anonymous (2001) 'Neglecting Supply Chain Collaboration', IIE Solutions, Vol. 33, No. 4, p. 17.
6. Armstrong, R. (2002) 'Searching for a Global 3PL', World Trade, Vol. 15, No. 9, pp.28-30.
7. Bayles, D.L. (2001) E-Commerce Logistics & Fulfillment, Prentice Hall Inc, Upper Saddle River (NJ).
8. Brown, B. and Sappenfield, D. (2003) 'Collaborative Commerce: Not Dead Yet', Intelligent Enterprise, Vol. 6, No. 4, pp.21-26.
9. Bumstead, J. and Cannons, K. (2002) From 4PL to Manage Supply Chain Operations, Accenture, (http://www.accenture.com/xdoc/en/sevices/scm/ scm_fourth_party_logistics.pdf).
10. Champion, M., Ferris, C., Newcomer, E. and Orchard, D. (2002) Web Services Architecture - W3C Working Draft, (http://www.w3.org/TR/2002/WD-ws- arch-20021114).
11. Cobweb (1998) A Compendium of Electronic Commerce Terms (http://-www.merchantgateway/glossary.htm).
12. Copacino, W.C. (1997) Supply Chain Management: The Basics and Beyond, St. Lucie, Boca Raton (FL).
13. Curran, T.A. and Ladd, A. (1999) SAP R/3 Business Blueprint: Understanding Enterprise Supply Chain Management, Prentice Hall, Cambridge (MA).
14. CyberCash (1998) CyberCash Interactive Billing and Payment, (hhtp://-www.cybercash.com/cybercash/billers/).
15. Dyer, J.H. (2000) Collaborative Advantage: Winning through Extended Enterprise Supplier Networks, Oxford University Press, New York.
16. Ellis, C.A., Gibbs, S.J. and Rein, G. (1991) 'Groupware - some Issues and Experiences', Communications of the ACM, Vol. 34, No. 1, pp.39-58.
17. Exchange (1998) Open Financial Exchange, (http://www.ofx.net/ofx/i_bill. asp).
18. Gisolfi, D. (2001) Web Services Architect, Part 1: An Introduction to Dynamic e-business, (http://www-106.ibm.com/developerworks/webservices/library/ ws-arc1/).
19. Grean, M. and Shaw, M.J. (2002) 'Supply Chain Integration through Information Sharing: Channel Partnership between Wal-Mart and Procter & Gamble, (http://citebm.cba.uiuc.edu/IT_cases/Graen-Shaw-PG.pdf).
20. Hagel, J.I. and Brown, J.S. (2001) 'Your Next IT Strategy', Harvard Business Review, Vol. 79, No.9, pp.105-113.
21. Handfield, R.B. and Nichols, E.L. (1999) Introduction to Supply Chain Management, Prentice-Hall, Upper Saddle River (NJ).
22. Homs, C., Meringer, J. and Rehkopf, F. (2001) Europe's Online Logistics Push, Forrester Research, Cambridge (MA).
23. Huang, K. (2002) Unlocking the Potential for Distributed Order Management, Yankee Group, Boston (MA).
24. Johnson, R. (2003) Consolidated Order Management - ERP Alone Doesn't Deliver, AMR Research, Boston (MA).
25. Kalakota, R. and Robinson, M. (2001) E-Business: Roadmap for Success, Addison-Wesley, Boston (MA).
26. Kanter, R.M. (1994) 'Collaborative Advantage: the Art of Alliances', Harvard Business Review, Vol. 72, No.4, pp.96-108.
27. Keen, P.G.W. and Me Donald, M. (2000) The e-Process Edge: Creating Customer Value and Business Wealth in the Internet Era, McGraw-Hill, Berkeley (CA).
28. Keltz, H. and Kraus, B. (2002) The State of Order Management Applications, AMR Research, Boston (MA).
29. Kilgore, S.S., Orlov, L.M. and Nakashima, T. (2002) Grading Apps For Inventory and Order Visibility, Forrester Research, Cambridge (MA).
30. Kritchanchai, D. and MacCarthy, B.L. (1999) 'Responsiveness of the Order Fulfillment Process', 'International Journal of Operations & Production Management, Vol. 19, No. 8, pp.812-833.
31. Lee, H.L., Padmanabhan, V. and Whang, S. (1997) 'The Bullwhip Effect in Supply Chains', Sloan Management Review, Vol. 38, pp.93-102.
32. Lim, B. and Wen, H.J. (2003) 'Web Services: an Analysis of the Technology, its Benefits, and Implementation Difficulties', Information Systems Management, Vol. 20, No. 2, pp.49-57.
33. Lin, C., Hung, H-C., Wu, J-Y. and Lin, B. (2002) 'A Knowledge Management Architecture in collaborative supply chain", Journal of Computer Information Systems, Vol. 42, No. 5, pp.83-95.
34. Luttighuis, P.O. and Biemans, F. (2000) ERP in the E-Commerce Era, Telematics Institution, Enschede.
35. Microsoft, (2001) XML Web Services, (http://www.msdn.microsoft.com/nhp/ default.asp?contentid=28000442).
36. Montgomery, N. and Waheed, R. (2001) Supply Chain Event Management Enables Companies To Take Control of Extended Supply Chain, AMR Research, Boston (MA).
37. Myerson, J.M. (2002) Web Service Architectures - How They Stack Up, Chicago, Tect., Chicago.
38. NACHA (2001) Business-to-Business EIPP: Presentment Models and Payment Options (Part One - Presentment Models), Herndon (VA), National Automated Clearing House Association (NACHA).
39. Nervewire, (2002) Collaborative Commerce: Compelling Benefits, Significant Obstacles, (http://www.nervewire.com).
40. Newcomer, E. (2002) Understanding Web Services: XML, WSDL, SOAP and UDDI, Addison-Wesley, Boston (MA).
41. Newton, C.J. (2001) Managing Order Fulfillment Across the Supply Chain, AMR Research, Boston (MA).
42. O'Mahony, D., Peirce, M. and Tewari, H. (2001) Electronic Payment Systems for E-Commerce, Artech House, Norwood.
43. Österle, H. (2001) 'Enterprise in the information age', in Österle, H., Fleisch, E. and Alt, R. (Eds.): Business Networking, Springer, Berlin, pp. 17-53.
44. Premkumar, G.P. (2000) 'Interorganization Systems and Supply Chain Management: an Information Processing Perspective', Information Systems Management, Vol. 17, No. 3, pp.56-69.
45. Pulsipher, S. (2002) Distributed Commerce Management, (http://www.line56.com/articles/default.asp?ArticleID=3536).
46. Rabin, S. (2002) 'Automating Trading Partner Collaboration Across the Order Management Life Cycle', Information Systems Management, pp.70-73.
47. Radjou, N., Orlov L.M. et al. (2001) Apps For Dynamic Collaboration, Forrester Research, Cambridge (MA).
48. Saenz, N. (2001) 'Picking the Best Practices for e-fulfillment', IEE Solutions, pp.37-40.
49. Sahay, B.S. (2003) 'Supply Chain Collaboration: the Key to Value Creation', Work Study, Vol. 52, No. 2, pp.76-83.
50. Scheer, A-W. (1992) Architecture of Integrated Information Systems, Springer, Berlin.
51. Seidmann, A. and Sundararajan, A. (1998) 'Sharing Logistics Information Across Organizations: Technology, Competition and Contracting', in Kemerer C., (Eds.): Information Technology and Industrial Competitiveness: How Information Technology Shapes Competition, Kluwer Academic Publishers, Norwell (MA).
52. Teach, E. (2002) Working On The Chain, CFO, Vol. 18, No. 9, pp.83-90.
53. Tompkins, J.A. (2001) E-Manufacturing; Made to Order - E-Manufacturing Gives Companies the Flexibility to Respond to their Customers Changing Needs, (http://business.cisco.com/prod /tree.taf%3Fasset_id=57815&ID= 44746&ListID=44753&public_view=true&kbns=1.html).
54. Westarp, Fv., Weitzel, T., Buxmann, P. and König, W. (1999) 'The Status Quo and the Future of EDI - Results of an Empirical Study', in Proceedings 7th European Conference on Information Systems (ECIS'99), pp.719-731.