Communication skills importance and proficiency: Perception differences between IS staff and IS users

International Journal of Information Management

Volumn 25, Issue 3, 2005, Pages 215-227

  Chen, Henry H G ^a   Miller, Ruth ^b   Jiang, James J ^a,c   Klein, Gary ^d  

^a NATIONAL CHUNG CHENG UNIVERSITY   (Taiwan)

^b UNIVERSITY OF LOUISIANA AT MONROE   (United States)

^c UNIVERSITY OF CENTRAL FLORIDA   (United States)

^d UNIVERSITY OF COLORADO   (United States)

Author keywords

Communication skills; Information system personnel; Perception discrepancy

Indexed keywords

BEHAVIORAL RESEARCH; INFORMATION TECHNOLOGY; KNOWLEDGE BASED SYSTEMS; PERSONNEL; PROBLEM SOLVING; PROFESSIONAL ASPECTS;

COMMUNICATION METHODS; COMMUNICATION SKILLS; INFORMATION SYSTEM (IS) PERSONNEL; PERCEPTION DISCREPANCY;

SPEECH COMMUNICATION;

EID: 19044380417     PISSN: 02684012     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijinfomgt.2004.12.002     Document Type: Article

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