Build a framework for conflict assessment

Nursing Management

Volumn 36, Issue 4, 2011, Pages 32-40

  Sportsman, Susan ^a  

^a MIDWESTERN STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; AVOIDANCE BEHAVIOR; BEHAVIOR; CONFLICT; COOPERATION; HUMAN; INTERPERSONAL COMMUNICATION; LEADERSHIP; METHODOLOGY; MODEL; NEEDS ASSESSMENT; NURSE ADMINISTRATOR; NURSING STAFF; ORGANIZATION AND MANAGEMENT; PSYCHOLOGICAL ASPECT; PSYCHOLOGICAL MODEL; PUBLIC RELATIONS; WORKPLACE;

AVOIDANCE LEARNING; COMMUNICATION; CONFLICT (PSYCHOLOGY); COOPERATIVE BEHAVIOR; HUMANS; INTERPROFESSIONAL RELATIONS; LEADERSHIP; MODELS, NURSING; MODELS, PSYCHOLOGICAL; NEEDS ASSESSMENT; NEGOTIATING; NURSE ADMINISTRATORS; NURSING STAFF; POWER (PSYCHOLOGY); WORKPLACE;

EID: 18944406141     PISSN: 07446314     EISSN: 15388670     Source Type: Journal    
DOI: 10.1097/00006247-200504000-00011     Document Type: Article

References (11)

1. Wilmot, W., and Hocker, J.:Interpersonal Conflict, 6th ed., Boston: McGraw Hill, Inc., 2001.
2. Valentine, P.: “Management of Conflict: Do Nurses/Women Handle It Differently?”Journal of Advanced Nursing. 22(1):142-149, 1995.
3. Wilmot, W., and Hocker, J.: loc cit.
4. Ibid.
5. Ibid.
6. Ibid.
7. Ibid.
8. Ibid.
9. Ibid.
10. Gottman, J.:The Marriage Clinic: A Scientifically Based Marital Therapy. New York: W.W. Norton and Company, 1999.
11. Eason, F., and Brown, S.: “Conflict Management: Assessing Educational Needs,”Journal for Nurses in Staff Development. 15(3):92-96, 1999.