메뉴 건너뛰기




Volumn 23, Issue 5-6, 2005, Pages 194-215

Controlling healthcare associated infections (HAI) and the role of facilities management in achieving “quality” in healthcare: A three-dimensional view

Author keywords

Buildings; Diseases; Health services; Knowledge management; Performance management; Quality management

Indexed keywords


EID: 18844461713     PISSN: 02632772     EISSN: None     Source Type: Journal    
DOI: 10.1108/02632770510588619     Document Type: Article
Times cited : (23)

References (78)
  • 1
    • 18844423020 scopus 로고    scopus 로고
    • Knowledge management and the innovation process: the eco-innovation model
    • Albers, J.A. and Brewer, S. (2003), “Knowledge management and the innovation process: the eco-innovation model”, Journal of Knowledge Management Practice, Vol. 4, pp. 1-10.
    • (2003) Journal of Knowledge Management Practice , vol.4 , pp. 1-10
    • Albers, J.A.1    Brewer, S.2
  • 2
    • 84986038223 scopus 로고    scopus 로고
    • Moving from performance measurement to performance management
    • Amaratunga, D. and Baldry, D. (2002a), “Moving from performance measurement to performance management”, Facilities Journal, Vol. 20 No. 5, pp. 217-23.
    • (2002) Facilities Journal , vol.20 , Issue.5 , pp. 217-223
    • Amaratunga, D.1    Baldry, D.2
  • 3
    • 18844457889 scopus 로고    scopus 로고
    • Montana State Hospital Policy and Procedure. No. 3.
    • Amberg, E. (2003), Nosocomial Infections, Montana State Hospital Policy and Procedure. No. 3.
    • (2003) Nosocomial Infections
    • Amberg, E.1
  • 5
    • 0006363336 scopus 로고    scopus 로고
    • A clean bill of health?
    • a review of domestic services in Scottish hospitals
    • Auditor General Scotland (2000), “A clean bill of health?”, a review of domestic services in Scottish hospitals, p. 41.
    • (2000) , pp. 41
  • 7
    • 84993075569 scopus 로고    scopus 로고
    • Cleaning guide for hospitals
    • 5 August 2003, available at:
    • BBC News online (2003), “Cleaning guide for hospitals”, 5 August 2003, available at: http://news.bbc.co.uk/1/hi/scotland/3124615.stm.
    • (2003)
  • 8
    • 84993012609 scopus 로고    scopus 로고
    • New bid to tackle superbug rates
    • 11 July 2004, available at:
    • BBC News online (2004a), “New bid to tackle superbug rates”, 11 July 2004, available at: http://news.bbc.co.uk/1/hi/health/3881623.stm.
    • (2004)
  • 9
    • 84992943656 scopus 로고    scopus 로고
    • Drive to fight hospital superbugs
    • 12 July 2004, available at:
    • BBC News online (2004b), “Drive to fight hospital superbugs”, 12 July 2004, available at: http://news.bbc.co.uk/1/hi/health/3885433.stm.
    • (2004)
  • 10
    • 18844372554 scopus 로고    scopus 로고
    • NHS failings hit superbug fight
    • 14 July 2004, available at:
    • BBC News online (2004c), “NHS failings hit superbug fight”, 14 July 2004, available at: http://news.bbc.co.uk/1/hi/health/3886977.stm.
    • (2004)
  • 11
    • 18844448969 scopus 로고    scopus 로고
    • MRSA leads to 30 NI deaths
    • 27 July 2004, available at:
    • BBC News online (2004d), “MRSA leads to 30 NI deaths”, 27 July 2004, available at: http://news.bbc.co.uk/1/hi/northern_ireland/3930861.stm.
    • (2004)
  • 12
    • 18844419515 scopus 로고    scopus 로고
    • New cash to fight hospital bugs
    • 9 September 2004, available at:
    • BBC News online (2004e), “New cash to fight hospital bugs”, 9 September 2004, available at: http://news.bbc.co.uk/1/hi/wales/3639526.stm.
    • (2004)
  • 13
    • 84986081993 scopus 로고    scopus 로고
    • Transfer of knowledge and the retention of expertise: the continuing need for global assignments
    • Bender, S. and Fish, A. (2000), “Transfer of knowledge and the retention of expertise: the continuing need for global assignments”, Knowledge Management, Vol. 4 No. 2, pp. 125-37.
    • (2000) Knowledge Management , vol.4 , Issue.2 , pp. 125-137
    • Bender, S.1    Fish, A.2
  • 14
    • 18844422486 scopus 로고    scopus 로고
    • Knowledge management: unlocking the potential of our intellectual capital
    • available at: (accessed 13 June 2003).
    • Bennet, A. (2000), “Knowledge management: unlocking the potential of our intellectual capital”, available at: www.chips.navy.mil/archives/00_jan/km.htm (accessed 13 June 2003).
    • (2000)
    • Bennet, A.1
  • 15
    • 0010448843 scopus 로고    scopus 로고
    • Lippincott-Raven Publishers, Philadelphia, PA.
    • Bennet, J. and Brachman, P. (1998), Hospital Infections, Lippincott-Raven Publishers, Philadelphia, PA.
    • (1998) Hospital Infections
    • Bennet, J.1    Brachman, P.2
  • 16
    • 18844392298 scopus 로고
    • Division of Employment Studies, University of Northumbria at Newcastle, available at: (accessed 15 March 2004).
    • Beven, P. (1995), Using Personal Construct Theory in Careers Education and Guidance, Division of Employment Studies, University of Northumbria at Newcastle, available at: http://online.northumbria.ac.uk/faculties/hswe/hswecareers/pbevpct.html (accessed 15 March 2004).
    • (1995) Using Personal Construct Theory in Careers Education and Guidance
    • Beven, P.1
  • 18
    • 0346706525 scopus 로고    scopus 로고
    • Infection control guidelines for the prevention of transmission of infectious diseases in the healthcare setting (Draft Version 3)
    • paper presented at the ICG PRELIMS 2002, Canberra, available at: (accessed September 2002).
    • Communicable Diseases Network of Australia (2002), “Infection control guidelines for the prevention of transmission of infectious diseases in the healthcare setting (Draft Version 3)”, paper presented at the ICG PRELIMS 2002, Canberra, available at: www.health.gov.au/pubhlth/strateg/communic/review/icg_pdf/icg_guide.pdf (accessed September 2002).
    • (2002)
  • 19
    • 18844425772 scopus 로고    scopus 로고
    • The management and control of hospital acquired infection in acute NHS Trusts in England
    • paper presented at the HC 230 Session 1999-00, available at: (accessed 17 February 2000)
    • Comptroller and Auditor General (2000), “The management and control of hospital acquired infection in acute NHS Trusts in England”, paper presented at the HC 230 Session 1999-00, available at: www.nao.gov.uk/publications/nao_reports/9900230.pdf (accessed 17 February 2000), p. 121.
    • (2000) , pp. 121
  • 21
    • 84886478017 scopus 로고    scopus 로고
    • Winning ways
    • Working Together to Reduce Healthcare Associated Infection in England, Chief Medical Officer, London.
    • Department of Health (2003), “Winning ways”, Working Together to Reduce Healthcare Associated Infection in England, Chief Medical Officer, London.
    • (2003)
  • 22
    • 84993052216 scopus 로고    scopus 로고
    • Infection control – literature review
    • available at: (accessed 16 April 2003).
    • Department of Human Services (1998), “Infection control – literature review”, available at: http://infectioncontrol.health.vic.gov.au/infcon/index.html (accessed 16 April 2003).
    • (1998)
  • 23
    • 18844462230 scopus 로고    scopus 로고
    • A note on implicative dilemmas
    • available at: (accessed 13 February 2004).
    • Feixas, G. and Saul, L.A. (2000), “A note on implicative dilemmas”, A Manual for the Repertory Grid, available at: www.terapiacognitiva.net/record/pag/man13.htm (accessed 13 February 2004).
    • (2000) A Manual for the Repertory Grid
    • Feixas, G.1    Saul, L.A.2
  • 24
    • 18844366935 scopus 로고    scopus 로고
    • ‘Knowledge Management’ a new approach to improving health and social care
    • NHS modernization agency, available at: (accessed 14 March 2003).
    • Haines, M. (2002), “‘Knowledge Management’ a new approach to improving health and social care”, NHS modernization agency, available at: www.wmswdc.nhs.uk/Presentations/KM/worcester227.ppt (accessed 14 March 2003).
    • (2002)
    • Haines, M.1
  • 26
    • 84992968499 scopus 로고    scopus 로고
    • 1700-1900: 18th and 19th centuries – History of Medicine
    • available at:
    • History of Medicine (2001), “1700-1900: 18th and 19th centuries – History of Medicine”, available at: www.schoolscience.co.uk/content/4/biology/abpi/history/history8.html.
    • (2001)
  • 29
    • 0003654618 scopus 로고
    • Norton (reprinted by Routledge, London, 1991), New York, NY.
    • Kelly, G.A. (1955), The Psychology of Personal Constructs, Norton (reprinted by Routledge, London, 1991), New York, NY.
    • (1955) The Psychology of Personal Constructs
    • Kelly, G.A.1
  • 30
    • 18844372553 scopus 로고
    • Measuring performance in facilities management
    • Kincaid, D.G. (1994), “Measuring performance in facilities management”, Facilities, Vol. 12 No. 6, pp. 17-20.
    • (1994) Facilities , vol.12 , Issue.6 , pp. 17-20
    • Kincaid, D.G.1
  • 34
    • 0141888940 scopus 로고    scopus 로고
    • Review of hospital isolation and infection control precautions
    • Masterton, R.G., Mifsud, A.J. and Rao, G.G. (2003), “Review of hospital isolation and infection control precautions”, Journal of Hospital Infection, Vol. 54 No. 3, pp. 171-3.
    • (2003) Journal of Hospital Infection , vol.54 , Issue.3 , pp. 171-173
    • Masterton, R.G.1    Mifsud, A.J.2    Rao, G.G.3
  • 35
    • 18844373104 scopus 로고    scopus 로고
    • Three parallel knowledge processes
    • Maula, M. (2000), “Three parallel knowledge processes”, Knowledge and Process Management, Vol. 1, pp. 55-9.
    • (2000) Knowledge and Process Management , vol.1 , pp. 55-59
    • Maula, M.1
  • 37
    • 0029839336 scopus 로고    scopus 로고
    • Methodologies and results of national surveillance
    • Mertens, R.A.F. (1996), “Methodologies and results of national surveillance”, Baillieres Clinical Infectious Diseases, Vol. 3, pp. 159-78.
    • (1996) Baillieres Clinical Infectious Diseases , vol.3 , pp. 159-178
    • Mertens, R.A.F.1
  • 38
    • 18844426273 scopus 로고
    • Staphylococcal infections in hospitals
    • Standing Medical Advisory Committee, Report of the Sub-Committee, Her Majesty's Stationery Office, London.
    • Ministry of Health – Central Health Services Council (1959), “Staphylococcal infections in hospitals”, Standing Medical Advisory Committee, Report of the Sub-Committee, Her Majesty's Stationery Office, London.
    • (1959)
  • 39
    • 18844366425 scopus 로고    scopus 로고
    • Literature review on relationship between cleaning and hospital acquired infection
    • available at: (accessed 5 March 2003).
    • Murphy, J. (2002), “Literature review on relationship between cleaning and hospital acquired infection”, available at: www.cupe.ca/downloads/cleaning_and_infection_control.pdf (accessed 5 March 2003).
    • (2002)
    • Murphy, J.1
  • 41
    • 18844408902 scopus 로고    scopus 로고
    • KM principles and practices
    • available at: (accessed 16 August 2003).
    • NHS National Electronic Library for Health (2003), “KM principles and practices”, available at: www.stuff.co.uk/knowledgemanagement/km1/principles.asp (accessed 16 August 2003).
    • (2003)
  • 42
    • 84993103494 scopus 로고
    • A dynamic theory of organizational knowledge creation
    • Nonaka, I. (1994), “A dynamic theory of organizational knowledge creation”, Organization Science., Vol. 5 No. 1, pp. 14-37.
    • (1994) Organization Science. , vol.5 , Issue.1 , pp. 14-37
    • Nonaka, I.1
  • 44
    • 18844382411 scopus 로고    scopus 로고
    • Knowledge management FAQs
    • available at: (accessed 4 September 2003).
    • Pederson, P.O. (2003), “Knowledge management FAQs”, available at: www.melcrum.com/know_articles/01.htm (accessed 4 September 2003).
    • (2003)
    • Pederson, P.O.1
  • 47
    • 18844369606 scopus 로고    scopus 로고
    • The burden of hospital-acquired infections
    • available at:
    • Public Health Laboratory Service (2000), “The burden of hospital-acquired infections”, The Pharmaceutical Journal, Vol. 264 No. 7082, pp. 206, available at: www.pharmj.com/Editorial/20000205/clinical/hospitalinfections.html.
    • (2000) The Pharmaceutical Journal , vol.264 , Issue.7082 , pp. 206
  • 48
    • 84992988146 scopus 로고    scopus 로고
    • Quality – How do you define it?
    • available at: (accessed 12 September 2003).
    • Quality Digest (2001), “Quality – How do you define it?”, available at: www.qualitydigest.com/html/qualitydef.html (accessed 12 September 2003).
    • (2001)
  • 49
    • 0002007537 scopus 로고    scopus 로고
    • Knowledge management: a strategic agenda
    • Quintas, P., Lefrere, P. and Jones, G. (1997), “Knowledge management: a strategic agenda”, Long Range Planning, Vol. 30 No. 3, pp. 385-91.
    • (1997) Long Range Planning , vol.30 , Issue.3 , pp. 385-391
    • Quintas, P.1    Lefrere, P.2    Jones, G.3
  • 50
    • 84992988153 scopus 로고    scopus 로고
    • available at:
    • Reference Library: Encyclopedia (1996), Florence Nightingale, available at: www.campusprogram.com/reference/en/wikipedia/f/fl/florence_nightingale.html.
    • (1996) Florence Nightingale
  • 52
    • 18844413809 scopus 로고    scopus 로고
    • (Kennedy Report). Kennedy Business Development, Northamptonshire.
    • Scottish Center for Infection and Environmental Health (2002), A Model of Infection and Communicable Disease Control in Scotland, (Kennedy Report). Kennedy Business Development, Northamptonshire.
    • (2002) A Model of Infection and Communicable Disease Control in Scotland
  • 53
    • 0004146553 scopus 로고    scopus 로고
    • Guidance on Core Standards for the Control of Infection in Hospitals, SEHD.
    • SEHD (Scottish Executive Health Department) (1998), Scottish Infection Manual, Guidance on Core Standards for the Control of Infection in Hospitals, SEHD.
    • (1998) Scottish Infection Manual
  • 54
    • 32044451602 scopus 로고    scopus 로고
    • Managing the risk of Healthcare Associated Infection in NHS Scotland
    • The Carey Group Report, available at:
    • Scottish Executive Health Department – NHS Scotland Working Group (2001), “Managing the risk of Healthcare Associated Infection in NHS Scotland”, The Carey Group Report, available at: www.show.scot.nhs.uk/sehd/mels/HDL2001_53Carey.pdf, p. 119.
    • (2001) , pp. 119
  • 55
    • 18844402914 scopus 로고    scopus 로고
    • The decontamination of surgical instruments and other medical devices
    • NHS HDL: (2001), available at:
    • Scottish Executive Health Department Working Group (2001), “The decontamination of surgical instruments and other medical devices”, The Glennie Report, NHS HDL: (2001), available at: www.show.scot.nhs.uk/sehd/publications/hdl30101annex.pdf, p. 10.
    • (2001) The Glennie Report , pp. 10
  • 56
    • 18844379158 scopus 로고    scopus 로고
    • Preventing infections acquired while receiving healthcare
    • The Scottish Executive's Action Plan to reduce the risk to patients, staff and visitors, 51, available at: (accessed June 2003).
    • SEHD (2002), “Preventing infections acquired while receiving healthcare”, The Scottish Executive's Action Plan to reduce the risk to patients, staff and visitors, 51, available at: www.scotland.gov.uk/library5/health/preventinfect.pdf (accessed June 2003).
    • (2002)
  • 57
    • 18844461684 scopus 로고    scopus 로고
    • KM Conversation
    • Sindell, M.T. (2001), “KM Conversation”, Training, Vol. 101, pp. 21-2.
    • (2001) Training , vol.101 , pp. 21-22
    • Sindell, M.T.1
  • 58
    • 18844423021 scopus 로고
    • Changing roles and responsibilities in health-care facilities management
    • available at: (accessed 20 March 2003).
    • Smith, D. (1995), “Changing roles and responsibilities in health-care facilities management”, Vol. 13 No. 1 pp. 11-15, available at: http://leporello.emeraldinsight.com/vl=2835379/cl=17/nw=1/rpsv/cgi-bin/linker?ini=emerald&reqidx=/cw/mcb/02632772/v13n1/s1/p11 (accessed 20 March 2003).
    • (1995) , vol.13 , Issue.1 , pp. 11-15
    • Smith, D.1
  • 59
    • 18844410828 scopus 로고    scopus 로고
    • Understanding George Kelly and Personal Construct Theory
    • New Zealand, available at: (accessed 12 March 2004).
    • Stewart, V. (2000), “Understanding George Kelly and Personal Construct Theory”, Enquire Within, New Zealand, available at: www.enquirewithin.co.nz/HINTS/skills2.htm (accessed 12 March 2004).
    • (2000) Enquire Within
    • Stewart, V.1
  • 60
    • 18844363466 scopus 로고    scopus 로고
    • Kelly's Theory Summarised
    • New Zealand, available at: (accessed 12 March 2004).
    • Stewart, V. (2004), “Kelly's Theory Summarised”, Enquire Within, New Zealand, available at: www.enquirewithin.co.nz/theoryof.htm (accessed 12 March 2004).
    • (2004) Enquire Within
    • Stewart, V.1
  • 61
    • 18844433083 scopus 로고    scopus 로고
    • available at: (accessed 3 August 2003).
    • QuIC (The Quality Interagency Coordination Task Force) (1999), What is Quality, available at: www.consumer.gov/qualityhealth/index.html (accessed 3 August 2003).
    • (1999) What is Quality
  • 62
    • 18844421627 scopus 로고
    • The control of cross infection in hospitals
    • memorandum prepared for the Committee on Preventive Medicine of the Medical Research Council by the Sub-committee on Cross Infection in Hospital Wards, Medical Research Council, His Majesty's Stationery Office, London.
    • War Memorandum No. 11 (1944), “The control of cross infection in hospitals”, memorandum prepared for the Committee on Preventive Medicine of the Medical Research Council by the Sub-committee on Cross Infection in Hospital Wards, Medical Research Council, His Majesty's Stationery Office, London.
    • (1944)
  • 63
    • 84891876455 scopus 로고
    • The control of cross infection in hospitals
    • (revised edition) Cross Infection in Hospitals Committee of the Medical Research Council, Medical Research Council – Privy Council, His Majesty's Stationery Office, London.
    • War Memorandum No. 11 (1951), “The control of cross infection in hospitals”, (revised edition) Cross Infection in Hospitals Committee of the Medical Research Council, Medical Research Council – Privy Council, His Majesty's Stationery Office, London.
    • (1951)
  • 65
    • 18844378641 scopus 로고    scopus 로고
    • Prevention of hospital acquired infection: a practical guide
    • available at: (accessed September 2003).
    • World Health Organisation (2002), “Prevention of hospital acquired infection: a practical guide”, WHO/CDS/CSR/EPH/2002.12, Vol. 64 available at: www.who.int/csr/resources/publications/drugresist/whocdscsreph200212.pdf (accessed September 2003).
    • (2002) WHO/CDS/CSR/EPH/2002.12 , vol.64
  • 68
    • 18844406274 scopus 로고    scopus 로고
    • Presentation on hospital acquired infections (Nosocomial Infections)
    • Boyle, B. (2001), “Presentation on hospital acquired infections (Nosocomial Infections)”,.
    • (2001)
    • Boyle, B.1
  • 70
    • 84993007682 scopus 로고    scopus 로고
    • (n.d.), available at: (accessed May 2003).
    • Healthcare premises and the community interface (n.d.), available at: www.scotland.gov.uk/library2/doc15/sim-00.asp (accessed May 2003).
  • 72
    • 33646368211 scopus 로고    scopus 로고
    • Infection control in the built environment: design and planning
    • Health Building Notes: HBN 30, available at: (accessed 14 August 2003).
    • NHS Estates (2001), “Infection control in the built environment: design and planning”, Health Building Notes: HBN 30, available at: www.nhsestates.gov.uk/download/publications_guidance/infectn.pdf (accessed 14 August 2003).
    • (2001)
  • 73
    • 84993071256 scopus 로고    scopus 로고
    • Infection control: guidance for hotel services domestic staff
    • Practical Hand Book.
    • NHS Scotland – Ayrshire and Arran NHS Trust (2000), “Infection control: guidance for hotel services domestic staff”, Practical Hand Book.
    • (2000)
  • 75
    • 84993042983 scopus 로고    scopus 로고
    • Health facility planning – an infection control perspective
    • available at: (accessed 12 January 2004)
    • Olesen, D. and Hood, R. (2003), “Health facility planning – an infection control perspective”, Hospital Engineering and Facilities Management, available at: www.wmrc.com/businessbriefing/pdf/hosp_eng_2003/publication/olesen.pdf (accessed 12 January 2004), pp. 56-60.
    • (2003) Hospital Engineering and Facilities Management , pp. 56-60
    • Olesen, D.1    Hood, R.2
  • 76
    • 18844387671 scopus 로고
    • Oxford University Press, Oxford.
    • Oxford University Press (1994), The Oxford Pocket Dictionary, Oxford University Press, Oxford.
    • (1994) The Oxford Pocket Dictionary
  • 77
    • 84885102022 scopus 로고    scopus 로고
    • Infection control guidelines
    • Queensland Health, 371, Brisbane, available at: (accessed November 2001).
    • Queensland Government (2001), “Infection control guidelines”, Queensland Health, 371, Brisbane, available at: www.health.qld.gov.au/infectioncontrol/documents/pdf/Legislation.pdf (accessed November 2001).
    • (2001)
  • 78
    • 18844378642 scopus 로고    scopus 로고
    • available at:
    • US Environmental Protection Agency (2002), Master Glossary, available at: www.epa.gov/emap/html/pubs/docs/resdocs/mglossary.html.
    • (2002) Master Glossary


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.