Measuring Performance in Facility Management

Facilities

Volumn 12, Issue 6, 1994, Pages 17-20

  Kincaid, David G ^a  

^a UNIVERSITY COLLEGE LONDON   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 18844372553     PISSN: 02632772     EISSN: None     Source Type: Journal    
DOI: 10.1108/02632779410060265     Document Type: Review

References (9)

1. Kincaid, O.G., “A Starting-point for Measuring Physical Performance”, Facilities, Vol. 12 No. 3, March 1994, pp.24-7.
2. Department of Trade and Industry, Best Practice Benchmarking An Executive Guide, Department of Trade and Industry, London, 1993.
3. “Profile World View, An Interview with British Airports’ Authority Chief Executive, Sir John Egan”, New Builder, 8 April 1994, p. 21.
4. Becker, F.D., The Total Workplace, Van Nostrand Reinhold, New York, NY, 1990.
5. Bird, B. and White, K.H., Building Performance and Cost in Use, Building Research Establishment, Watford, 1989.
6. Caplan, R.H., A Practical Guide to Quality Control, Hutchinson, London, 1989.
7. Hakes, C., Total Quality Management, Chapman and Hall, London, 1991.
8. Lee, R., Building Maintenance Management, Collins, London, 1987.
9. Maver, T., Building Performance, Prentice-Hall, London and New York, NY, 1972.