Effect of communication medium on virtual design teams' workload

Proceedings of the XIVth Triennial Congress of the International Ergonomics Association and 44th Annual Meeting of the Human Factors and Ergonomics Association, 'Ergonomics for the New Millennium'

Volumn , Issue , 2000, Pages 77-80

  Hammond, Janeen ^a   Harvey, Craig M ^b   Koubek, Richard J ^b  

^a SCHOOL OF INDUSTRIAL ENGINEERING   (United States)

^b Wright State University   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

BANDWIDTH; BEHAVIORAL RESEARCH; COMPETITION; COMPUTER SUPPORTED COOPERATIVE WORK; CUSTOMER SATISFACTION; DECISION MAKING; KNOWLEDGE BASED SYSTEMS; PROFESSIONAL ASPECTS; SOCIETIES AND INSTITUTIONS;

VIRTUAL TEAMS;

ERGONOMICS;

EID: 1842789188     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1177/154193120004400121     Document Type: Conference Paper

References (21)

1. Burleson, B. R., Levine, B. J. and Samter, W. (1984). Decision-making procedure and decision quality, Human Communication Research, 10(4), 557-574.
2. Carey, J. M. and Kacmar, C. J. (1997). The impact of communication mode and task complexity on small groups performance and member satisfaction, Computers in Human Behavior, 13(1), 23-49.
3. Forsythe, C. and Ashby, M. R. (1996). Human factors in agile manufacturing, Ergonomics in Design, 4(1), 15-21.
4. Gallupe, R. B., Bastianutti, L. M. and Cooper, W. H. (1991). Unblocking brainstorms, Journal of Applied Psychology, 76(1), 137-142.
5. Goldman, S. and Preiss, K. (1992). 21st century manufacturing enterprise strategy: Vol. 2, Infrastructure, Bethlehem, PA: Lehigh University.
6. Gouran, D. S. and Hirokawa, R. Y. (1986). Counteractive functions of communication in effective group decision-making, In R. Y. Hirokawa and M. S. Poole (Eds.), Communication and Group Decision-Making, Beverly Hills, CA: Sage Publications, 81-90.
7. Greiner, R. and Metes, G. (1995). Going Virtual, Upper Saddle River, NJ: Prentice Hall.
8. Hacker, M., and Kleiner, B. (1996). Identifying critical factors impacting virtual work group performance, IEEE International Engineering Management Conference 1996, Piscataway, NJ: IEEE, 201-205.
9. Hammond, J., Koubek, R. J., and Harvey, C. M. (in press). Distributed collaboration for engineering design: A review and reappraisal, International Journal of Human Factors in Manufacturing.
10. Hart, S. G. and Staveland, L. (1988). Development of the NASA task load index (TLX): Results of empirical and theoretical research, In P. A. Hancock and N. Meshkati (Eds.), Human Mental Workload, Amsterdam: Elsevier, 139-183.
11. Hartman, F. and Ashrafi, R. (1996). Virtual organizations - an opportunity for learning, IEEE International Engineering Management Conference 1996, Piscataway, NJ: IEEE, 196-200.
12. Harvey, C. M. (1997). Toward a model of distributed engineering collaboration. Unpublished doctoral dissertation, Purdue University, West Lafayette, IN.
13. Hiltz, S. R., Johnson, K. and Turoff, M. (1987). Experiments in group decision making: Communication process and outcome in face-to-face versus computerized conferences, Human Communication Research, 13(2), 225-252.
14. Huey, B., and Wickens, C. (1993). Workload transition: Implications for individual and team performance, National Academy Press, Washington, DC, 54-93.
15. Jordan, J. and Bunce, P. (1994). Requirements for next generation manufacturing systems, Proceedings of the IEEE/CPMT International Electronics Manufacturing Technology Symposium, 1, Piscataway, NJ: IEEE, 247-252.
16. King, N. and Majchrzak, A. (1996). Concurrent engineering tools: Are the human issues being ignored?, IEEE Transactions on Engineering Management, 43(2), 189-201.
17. Poole, M. S. and Doelger, J. A. (1986). Developmental processes in group decision-making, In R. Y. Hirokawa and M. S. Poole (Eds.), Communication and Group Decision-Making, Beverly Hills, CA: Sage Publications, 35-61.
18. Poole, M. S. and Hirokawa, R. Y. (1986). Communication and group decision-making: A critical assessment, In R. Y. Hirokawa and M. S. Poole (Eds.), Communication and Group Decision-Making, Beverly Hills, CA: Sage Publications, 15-31.
19. Urban, J. M., Weaver, J. L., Bowers, C. A. and Rhodenizer, L. (1996). Effects of workload and structure on team processes and performance: Implications for complex team decision making, Human Factors, 38(2), 300-310.
20. Weeks, G. D. and Chapanis, A. (1976). Cooperative versus conflictive problem solving in three telecommunication modes, Perceptual and Motor Skills, 42, 879-917.
21. Williams,E. (1977). Experimental comparison of face-to-face and mediated communication: A review, Psychological Bulletin, 84(5), 963-976.