Empowerment through involvement: A case study of TGI Fridays restaurants

Personnel Review

Volumn 29, Issue 6, 2000, Pages 791-815

  Lashley, Conrad ^a  

^a LEEDS METROPOLITAN UNIVERSITY   (United Kingdom)

Author keywords

Empowerment; Hospitality; Human resource management; Service quality

Indexed keywords

EID: 1842688661     PISSN: 00483486     EISSN: None     Source Type: Journal    
DOI: 10.1108/00483480010297211     Document Type: Article

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