The effects of expectancy disconfirmation on outcome satisfaction in police-citizen encounters

Policing

Volumn 24, Issue 1, 2001, Pages 88-99

  Reisig, Michael D ^a   Chandek, Meghan Stroshine ^a  

^a MICHIGAN STATE UNIVERSITY   (United States)

Author keywords

Expectancy theory; Police; Satisfaction

Indexed keywords

EID: 1842615185     PISSN: 1363951X     EISSN: None     Source Type: Journal    
DOI: 10.1108/13639510110382278     Document Type: Article

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