Laboratory quality: A method for change

Communications in Soil Science and Plant Analysis

Volumn 27, Issue 3-4, 1996, Pages 307-325

  Hanlon, Ed ^a  

^a UNIVERSITY OF FLORIDA   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 18244390469     PISSN: 00103624     EISSN: None     Source Type: Journal    
DOI: 10.1080/00103629609369559     Document Type: Article

References (27)

1. Berry, Thomas H. 1991. Managing the Total Quality Transformation. McGraw-Hill, Inc.
2. Bridges, W. 1992. The Character of Organizations. Consulting Psychologists Press, Inc., 3803 E. Bayshore Rd., Palo Alto, CA 94303.
3. Clear Software, Inc. 1993. AIICLEAR, Flowcharting Software. Clear Software, Inc. 385 Elliot St. Newton, MA 02164.
4. Crosby, P.B. 1986. Running Things. McGraw-Hill, Inc.
5. Deming, W.E. 1986. Out of the Crises. 2nd ed. MIT Center for Advanced Engineering Study, Cambridge, MA.
6. Dobyns, L. and C. Crawford-Mason. 1991. Quality or Else. Houghton Mifflin Co., Boston, MA.
7. Experience in Software, Inc. 1992. Project Kick Start. Experience in Software, Inc. 2000 Hearst Ave, Suite 202 Berkeley, CA.
8. Gitlow, H., S. Gitlow, A. Oppenheim, R. Oppenheim. 1989. Tools and Methods for the Improvement of Quality. IRWIN, Homewood, IL.
9. Hanlon, E.A. 1992. Quality Assurance Plans for Agricultural Testing Laboratories. p. 18-32. IN: J.B. Jones, Jr. (ed.). Handbook on Reference Methods for Soil Analysis. Soil and Plant Analysis, Inc., Athens, GA.
10. Hayes, R.E. 1992. Measuring Customer Satisfaction. ASQC, Milwaukee, WI.
11. Hirsh, S, and J. Kummerow 1989. Life Types. Warner Books, Inc., New York, NY.
12. Isachesen, O., and L.V. Berens, 1991. Working Together. Neworld Management Press, Coronado, CA.
13. Jablonski, J.R. 1992. Implementing TQM: Competing in the Nineties through Total Quality Management. Technical Management Consortium, Inc. Albuquerque, NM.
14. Kayser, T.A. 1990. Mining Group Gold. Serif Publishing. Elgundo, CA.
15. Keirsey, D., and M. Bates. 1984. Please Understand Me. Prometheus Nemesis Book Co., Del Mar, CA.
16. Ryan, J.M. 1992. Total Quality Control. ASQC, Milwaukee, WI.
17. Scholtes, P.R. 1988. The Team Handbook. Joiner Associates Inc., Madison WI.
18. Stratton, A.D. 1991. An Approach to quality improvement that works. ASQC, Milwaukee, WI.
19. Symantec Corp. 1991. On Target Software. Symantec Corp. 10201 Torre Ave. Cupertino, CA.
20. Talley, D. J. 1988. Management Audits for Excellence. ASQC, Milwaukee, WI.
21. Talley, D.J. 1991. Total Quality Management. ASQC, Milwaukee, WI.
22. Taylor, J.K. 1987. Quality Assurance of Chemical Measurements. Lewis Publishers, Chelsea, MI.
23. Walton, M. 1990. Deming Management at Work. ASQC, Milwaukee, WI.
24. Weaver, C.N. 1991. TQM a Step-By-Step Guide to Implementation. ASQC, Milwaukee, WI.
25. Wilson, P.F., L.D. Dell, G.F. Anderson. 1993. Root Cause Analysis. ASQC, Milwaukee, WI.
26. Xerox Corp. 1993. WorkingRight software series. Xerox Corp., Rochester, NY
27. Zeithaml, V.A., A. Parasuraman, and L.L. Berry. 1990. Delivering Quality Service: Balancing Customer Perceptions and Expectations. New York: The Free Press. New York, NY.