Discussing multisource feedback with raters and performance improvement

Journal of Management Development

Volumn 23, Issue 5, 2004, Pages 456-468

  Smither, James W ^a   London, Manuel ^b   Reilly, Richard R ^c   Flautt, Raymond ^d   Vargas, Yvette ^d   Kucine, Ivy ^d  

^a LA SALLE UNIVERSITY   (United States)

^b STONY BROOK UNIVERSITY   (United States)

^c STEVENS INSTITUTE OF TECHNOLOGY   (United States)

^d JP Morgan Chase & Co   (United States)

Author keywords

Business improvement; Feedback; Performance monitoring

Indexed keywords

EID: 18144363021     PISSN: 02621711     EISSN: None     Source Type: Journal    
DOI: 10.1108/02621710410537065     Document Type: Article

References (7)

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3. Hedge, J.W., Borman, W.C. and Birkeland, S.A. (2001), "History and development of multisource feedback as a methodology", in Bracken, D., Timmreck, C. and Church, A. (Eds), Handbook of Multisource Feedback, Jossey-Bass, San Francisco, CA, pp. 15-32.
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6. Smither, J.W. and Walker, A.G. (2001), "Measuring the impact of multisource feedback", in Bracken, D., Timmreck, C. and Church, A. (Eds), Handbook of Multisource Feedback, Jossey-Bass, San Francisco, CA, pp. 256-71.
7. Walker, A.G. and Smither, J.W. (1999), "A five-year study of upward feedback: What managers do with their results matters", Personnel Psychology, Vol. 52, pp. 393-423.