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Volumn 12, Issue 2, 2005, Pages 125-137

Benchmarking in civil aviation: Some empirical evidence

Author keywords

Airlines; Airports; Benchmarking

Indexed keywords


EID: 17744382585     PISSN: 14635771     EISSN: None     Source Type: Journal    
DOI: 10.1108/14635770510593077     Document Type: Review
Times cited : (20)

References (27)
  • 1
    • 0009662458 scopus 로고    scopus 로고
    • ACI, Geneva, available at: www.airports.org/traffic/tdpassengersdoc.html (accessed May 16, 2000)
    • Airports Council International (2000), "World airports ranked by passenger throughput 1999", ACI, Geneva, available at: www.airports.org/ traffic/tdpassengersdoc.html (accessed May 16, 2000).
    • (2000) World Airports Ranked by Passenger Throughput 1999
    • Council International, A.1
  • 4
    • 17744388458 scopus 로고    scopus 로고
    • World airline traffic results - 2001
    • Air Transport World (2002), "World airline traffic results - 2001", Air Transport World, Vol. 39 No. 7, pp. 44-56.
    • (2002) Air Transport World , vol.39 , Issue.7 , pp. 44-56
    • Transport World, A.1
  • 8
    • 0009726513 scopus 로고    scopus 로고
    • Arthur Anderson Services Practice Sydney
    • Centre for Airport Studies (2001), Airport Retail Study 2000/2001, Arthur Anderson Services Practice, Sydney.
    • (2001) Airport Retail Study 2000/2001
  • 13
    • 0034237176 scopus 로고    scopus 로고
    • Performance evaluation for airlines including the consideration of financial ratios
    • Feng, C. and Wang, R. (2000), "Performance evaluation for airlines including the consideration of financial ratios", Journal of Air Transport Management, Vol. 6 No. 2, pp. 133-42.
    • (2000) Journal of Air Transport Management , vol.6 , Issue.2 , pp. 133-142
    • Feng, C.1    Wang, R.2
  • 16
    • 17744378054 scopus 로고    scopus 로고
    • Business management for airports short course presentation, Loughborough University, Loughborough
    • Graham, A. (2001), "Performance indicators for airports", Business management for airports short course presentation, Loughborough University, Loughborough.
    • (2001) Performance Indicators for Airports
    • Graham, A.1
  • 18
    • 17744387829 scopus 로고    scopus 로고
    • IATA Montreal
    • International Air Transport Association (2002), Global Airport Monitor, IATA, Montreal.
    • (2002) Global Airport Monitor
  • 21
    • 0002323001 scopus 로고    scopus 로고
    • Lateral benchmarking or what formula one taught an airline
    • Murdoch, A. (1997), "Lateral benchmarking or what formula one taught an airline", Management Today, Vol. 75 No. 10, pp. 64-7.
    • (1997) Management Today , vol.75 , Issue.10 , pp. 64-67
    • Murdoch, A.1
  • 22
    • 0141682490 scopus 로고    scopus 로고
    • A comparative analysis of productivity performance of the world's major airports: Summary report of the ATRS global airport benchmarking research report-2002
    • Oum, T.H., Yu, C. and Fu, X. (2003), "A comparative analysis of productivity performance of the world's major airports: summary report of the ATRS global airport benchmarking research report-2002", Journal of Air Transport Management, Vol. 9 No. 5, pp. 285-97.
    • (2003) Journal of Air Transport Management , vol.9 , Issue.5 , pp. 285-297
    • Oum, T.H.1    Yu, C.2    Fu, X.3
  • 25
    • 0008918161 scopus 로고    scopus 로고
    • Benchmarking in public-sector performance management
    • OECD occasional papers, OECD, Paris
    • Trosa, S. and Williams, S. (1996), "Benchmarking in public-sector performance management", Performance Measurement in Government, No. 9, OECD occasional papers, OECD, Paris.
    • (1996) Performance Measurement in Government , Issue.9
    • Trosa, S.1    Williams, S.2
  • 26
    • 0009694287 scopus 로고    scopus 로고
    • Pleasing the passenger
    • Tyler, C. (2000), "Pleasing the passenger", Airport World, Vol. 5 No. 3, pp. 19-22.
    • (2000) Airport World , vol.5 , Issue.3 , pp. 19-22
    • Tyler, C.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.