All together now: Merging IT quality and other BPM frameworks

Cutter IT Journal

Volumn 18, Issue 3, 2005, Pages 16-20

  Ozkan, Sevgi ^a  

^a MIDDLE EAST TECHNICAL UNIVERSITY   (Turkey)

Author keywords

[No Author keywords available]

Indexed keywords

COSTS; INDUSTRIAL MANAGEMENT; MERGERS AND ACQUISITIONS; PROCESS CONTROL; PUBLIC POLICY; QUALITY CONTROL; RISK ASSESSMENT; SECURITY OF DATA; SOCIETIES AND INSTITUTIONS; SOFTWARE ENGINEERING; STANDARDS; STRATEGIC PLANNING;

BUSINESS PROCESS MANAGEMENT (BPM); CAPABILITY MATURITY MODEL (CMM); CONTROL OBJECTIVES FOR INFORMATION AND RELATED TECHNOLOGY (COBIT); ISO 9000; IT INFRASTRUCTURE LIBRARY (ITIL);

INFORMATION TECHNOLOGY;

EID: 17044383377     PISSN: 15227383     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Review

References (11)

1. Brand, K., and H. Boonen. IT Governance: A Pocket Guide Based on CobiT. Van Haren Publishing, 2005.
2. Chickowski, E. "Models of IT Governance." Processor, Vol. 26, No. 15, 9 April 2004.
3. HP ITSM and HP OpenView: An Approach to Attaining Sarbanes-Oxley Compliance. HP, 7 April 2004.
4. Information Systems Audit and Control Association Web site (www.isaca.org).
5. IT Governance Institute Web site (www.itgi.org).
6. ITIL College Web site (www.ITILcollege.com).
7. IT Service Management Forum Web site (www.itsmf.com).
8. Lainhart, J.W., IV. "CobiT: A Methodology for Managing and Controlling Information and Information Technology Risks and Vulnerabilities." Journal of Information Systems, Vol. 14, No. 1, 2000 Supplement, pp. 21-25.
9. Paulk, M.C., B. Curtis, M.B. Chrissis, C.V. Weber. Capability Maturity Model for Software, Version 1.1. Technical Report CMU/SEI-93-TR-024, ESC-TR-93-177. SEI, February 1993.
10. SEI, Carnegie Mellon University Web site (www.sei.cmu.edu/cmm/cmms/cmms. html).
11. Yuthas, K., and M. Eining. "An Experimental Evaluation of Measurements of Information System Effectiveness." Journal of Information Systems, Vol. 9, No. 2, Fall 1995, pp. 69-84.