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Volumn 13, Issue 4, 2016, Pages 222-227

Inpatients' ratings of care in 5 common clinical conditions

Author keywords

Hospitals; Inpatients; Patient satisfaction; Quality of health care; Service excellence

Indexed keywords

ARTICLE; DIAGNOSIS RELATED GROUP; HEALTH SERVICES RESEARCH; HOSPITAL PATIENT; HUMAN; PATIENT SATISFACTION; PSYCHOLOGICAL ASPECT; QUESTIONNAIRE; STATISTICS; TOTAL QUALITY MANAGEMENT; UNITED STATES;

EID: 16544384781     PISSN: 10638628     EISSN: 15505154     Source Type: Journal    
DOI: 10.1097/00019514-200410000-00005     Document Type: Conference Paper
Times cited : (15)

References (14)
  • 1
    • 0037241093 scopus 로고    scopus 로고
    • Medical practices' sensitivity to patients' needs: Op-portunities and practices for improvement
    • Clark PA. Medical practices' sensitivity to patients' needs: op-portunities and practices for improvement. J Ambulatory Care Manage. 2003;26(2):110-123.
    • (2003) J Ambulatory Care Manage. , vol.26 , Issue.2 , pp. 110-123
    • Clark, P.A.1
  • 6
    • 0027279282 scopus 로고
    • Patients' ratings of outpatient visits in difference practice settings. Results from the Medical Outcomes Study
    • Rubin HR, Gandek B, Rogers WH, Kosinski M, McHorney CA, Ware JE Jr. Patients' ratings of outpatient visits in difference practice settings. Results from the Medical Outcomes Study. JAMA. 1993;270:835-840.
    • (1993) JAMA. , vol.270 , pp. 835-840
    • Rubin, H.R.1    Gandek, B.2    Rogers, W.H.3    Kosinski, M.4    McHorney, C.A.5    Ware, J.E.6
  • 7
    • 0023989473 scopus 로고
    • Methods for measuring patient satisfaction with specific medical encounters
    • Ware JE Jr, Hays RD. Methods for measuring patient satisfaction with specific medical encounters. Med Care. 1988;26(4):393-402.
    • (1988) Med Care. , vol.26 , Issue.4 , pp. 393-402
    • Ware, J.E.1    Hays, R.D.2
  • 8
  • 11
    • 0002360510 scopus 로고    scopus 로고
    • Building patient loyalty and trust: The role of patient satisfaction
    • Drain M, Kaldenberg DO. Building patient loyalty and trust: the role of patient satisfaction. Group Pract J. 1999;48:32-35.
    • (1999) Group Pract J. , vol.48 , pp. 32-35
    • Drain, M.1    Kaldenberg, D.O.2
  • 13
    • 4844230317 scopus 로고    scopus 로고
    • Inpatient heart failure treatment from the patient's perspective
    • Gesell SB, Clark PA, Williams A. Inpatient heart failure treatment from the patient's perspective. Qual Manage Healthcare. 2004;13(3):154-165.
    • (2004) Qual Manage Healthcare. , vol.13 , Issue.3 , pp. 154-165
    • Gesell, S.B.1    Clark, P.A.2    Williams, A.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.