The politics of service delivery reform

Development and Change

Volumn 35, Issue 1, 2004, Pages 31-56

  Batley, Richard ^a  

^a UNIVERSITY OF BIRMINGHAM   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

DEVELOPING WORLD; PUBLIC SERVICE; WELFARE PROVISION; WELFARE REFORM;

EID: 16544382874     PISSN: 0012155X     EISSN: None     Source Type: Journal    
DOI: 10.1111/j.1467-7660.2004.00341.x     Document Type: Article

References (32)

1. Batley, R. A. (1994) 'The Consolidation of Adjustment: Implications for Public Administration', Public Administration and Development 14(5): 421-37.
2. Batley, R. A. (1998) 'Urban Water in Zimbabwe: Performance and Capacity Analysis'. Role of Government in Adjusting Economies, Paper 33. Birmingham School of Public Policy, University of Birmingham.
3. Batley, R. A. (1999) 'The New Public Management in Developing Countries: Introduction and Implications for Policy and Organizational Reform', Journal of International Development 11: 755-65.
4. Batley, R. A. and G. A. Larbi (forthcoming) The Changing Role of Government: The Reform of Public Services in Developing Countries. Basingstoke and New York: Palgrave.
5. Bohren, Øvind (1998) 'The Agent's Ethics in the Principal-Agent Model', Journal of Business Ethics 17: 745-55.
6. Corkery, J., T. O. Daddah, C. O'Nuallain and T. Land (eds) (1998) Management of Public Service Reform. Amsterdam: IOS Press.
7. Dilulio, J. D. (1994) 'Principled Agents: The Cultural Bases of Behavior in a Federal Government Bureaucracy'. Journal of Public Administration Theory and Research 4(3): 277-318.
8. Ferlie, E., L. Ashburner, L. Fitzgerald and A. Pettigrew (1996) The New Public Management in Action. Oxford: Oxford University Press.
9. Grindle, M. S. (2001) 'Designing Reforms: Problems, Solutions and Politics'. Faculty Research Working Paper No RWP01-020. Cambridge, MA: Harvard University, John F. Kennedy School of Government.
10. Grindle, M. S. (2003) Despite the Odds: The Contentious Politics of Education Reform. Baltimore, MD and London: Johns Hopkins University Press.
11. Grindle, M. S. and J. W. Thomas (1991) Public Policy and Policy Change: The Political Economy of Reform in Developing Countries. Baltimore, MD and London: Johns Hopkins University Press.
12. Herbst, J. (1993) The Politics of Reform in Ghana, 1982-1991. Berkeley, CA: University of California Press.
13. Hirschmann, D. (1993) 'Institutional Development in the Era of Economic Policy Reform: Concerns, Contradictions and Illustrations from Malawi', Public Administration and Development 13(2): 113-28.
14. Hubbard, M. (2003) Managing the Liberalisation of Agricultural Markets in Developing Countries. Basingstoke and New York: Palgrave.
15. Jackson, P. B. (2002) Business Development in Asia and Africa. Basingstoke and New York: Palgrave.
16. Kohli, R. and M. Smith (1998) 'The Role of the State and Agricultural Markets in India'. Role of Government in Adjusting Economies, Paper 29. Birmingham: School of Public Policy, University of Birmingham
17. Lane, J-E. (2000) The Public Sector: Concepts, Models and Approaches. 3rd edition, London. Newbury Park, CA and New Delhi: Sage Publications.
18. Larbi, G. A. (1998) 'Managing Decentralization in Practice: A Comparison of Public Health and Water Services in Ghana'. in M. Minogue, C. Polidano and D. Hulme (eds) Beyond the New Public Management: Changing Ideas and Practices in Governance. pp. 188-206. Cheltenham: Edward Elgar.
19. Manning, Nick (2001) 'The Legacy of the New Public Management in Developing Countries', International Review of Administrative Sciences 67: 297-312.
20. Mills, A., S. Bennett and S. Russell (2001) The Challenge of Health Sector Reform: What Must Governments Do? Basingstoke and New York: Palgrave.
21. Mills, A. (ed.) (2002) Reforming Health Sectors. London: Kegan Paul.
22. Minogue, M., C. Polidano and D. Hulme (eds) (1998) Beyond the New Public Management: Changing Ideas and Practices in Governance. Cheltenham: Edward Elgar.
23. Nelson, J. M. (2000) The Politics of Social Sector Reforms. Washington, DC: Overseas Development Council. Available online at: www.iadb.org/sds/doc/nelson1.pdf.
24. Nickson, R. A. and R. Franceys (2003) Tapping the Market: The Challenge of Institutional Reform in the Urban Water Supply Sector. Basingstoke and New York: Palgrave.
25. Nickson, R. A. and C. Vargas (2002) 'The Limitations of Water Regulation: The Failure of the Cochabamba Concession in Bolivia', Bulletin of Latin American Research 21(1): 99-120.
26. Rakodi, C. (2000) 'Getting the Pipe Laid is One Matter and Getting the Water Flowing through the Pipe is Another', International Planning Studies 5(3): 365-91.
27. Russell, S. and N. Attanayake (1997) 'Reforming the Health Sector in Sri Lanka: Does Government have the Capacity?'. The Role of Government in Adjusting Economics, Paper 14. Birmingham, UK: School of Public Policy. University of Birmingham.
28. Sandbrook, R. (1993) The Politics of Africa's Economic Recovery. Cambridge: Cambridge University Press.
29. Stiglitz, J. (1987) 'Principal and Agent', in J. Eatwell, M. Milgate and P. Nennan (eds) The New Palgrave Dictionary of Economics, pp. 241-53. Basingstoke and London: Palgrave.
30. Walsh, K. (1995) Public Services and Market Mechanisms: Competition, Contracting and the New Public Management. Basingstoke and London: Macmillan.
31. World Bank (1997) World Development Report 1997: The State in a Changing World. New York: Oxford University Press for the World Bank.
32. World Bank (2003) World Development Report 2004: Making Services Work for Poor People. New York: Oxford University Press for the World Bank.