The structure, processes, and outcomes of banner health's corporate-wide strategy to improve health care quality

Quality Management in Health Care

Volumn 13, Issue 4, 2016, Pages 264-277

  Kirkman Liff, Bradford ^a  

^a ARIZONA STATE UNIVERSITY   (United States)

Author keywords

Consumer satisfaction; Outcome and process assessment; Quality of health care; Total quality management

Indexed keywords

ARTICLE; CONSUMER; HEALTH CARE QUALITY; HEALTH SERVICES RESEARCH; HUMAN; METHODOLOGY; MULTIHOSPITAL SYSTEM; ORGANIZATION AND MANAGEMENT; STANDARD; UNITED STATES;

CONSUMER SATISFACTION; EFFICIENCY, ORGANIZATIONAL; HUMANS; MULTI-INSTITUTIONAL SYSTEMS; ORGANIZATIONAL CASE STUDIES; QUALITY ASSURANCE, HEALTH CARE; UNITED STATES;

EID: 16544378606     PISSN: 10638628     EISSN: 15505154     Source Type: Journal    
DOI: 10.1097/00019514-200410000-00008     Document Type: Article

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