The John Eisenberg Lecture: Health services research as a citizen in improvement

Health Services Research

Volumn 40, Issue 2, 2005, Pages 317-336

  Berwick, Donald M ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

EDITORIAL; ENVIRONMENT; HEALTH CARE; HEALTH CARE ORGANIZATION; HEALTH CARE SYSTEM; HEALTH SERVICE; RESEARCH;

DELIVERY OF HEALTH CARE, INTEGRATED; HEALTH SERVICES RESEARCH; HUMANS; ORGANIZATIONAL CULTURE; ORGANIZATIONAL INNOVATION; ORGANIZATIONAL OBJECTIVES; PATIENT CARE TEAM; QUALITY OF HEALTH CARE; TOTAL QUALITY MANAGEMENT; UNITED STATES;

EID: 16444366645     PISSN: 00179124     EISSN: None     Source Type: Journal    
DOI: 10.1111/j.1475-6773.2005.0n359.x     Document Type: Editorial

References (21)

1. Batalden, P. B., E. C. Nelson, W. H. Edwards, M. M. Godfrey, and J. J. Mohr. 2003. "Microsystems in Health Care: Part 9. Developing Small Clinical Units to Attain Peak Performance." Joint Commission Journal on Quality and Safety 29 (11): 575-85.
2. Berwick, D. 1991. "Controlling Variation in Health Care: A Consultation from Walter Shewhart." Medical Care 29: 1212-25.
3. Bodenheimer, T., E. H. Wagner, and K. Grumbach. 2002. "Improving Primary Care for Patients with Chronic Illness: The Chronic Care Model, Part 2." Journal of the American Medical Association 288: 1909-14.
4. Chassin, M. R., and R. W. Galvin. 1998. "The Urgent Need to Improve Health Care Quality." Journal of the American Medical Association. 280: 1000-5.
5. Committee on Quality of Health Care in America, Institute of Medicine. 2001. Crossing the Quality Chasm: A New Health System for the 21st Century. Washington, DC, USA: National Academy Press.
6. Davidoff, F., and V. Florance. 2000. "The Informationist: A New Health Profession?" Annals of Internal Medicine 132: 996-8.
7. Deming, W. E. 1986. Out of the Crisis. Cambridge, MA: Massachusetts Institute of Technology.
8. Feinstein, A. R. 1977. Clinical Biostatistics. St. Louis, MO: CV Mosby.
9. Fisher, E. S., D. J. Gottlieb, F. L. Lucas, É. L. Pinder, T. A. Stukel, and D. E. Wennberg. 2003a. "The Implications of Regional Variations in Medicare Spending. Part 2: Health Outcomes and Satisfaction with Care." Annals of Internal Medicine 138: 288-98.
10. Fisher, E. S., D. E. Wennberg, T. A. Stukel, D. J. Gottlieb, F. L. Lucas, and É. L. Pinder. 2003b. "The Implications of Regional Variations in Medicare Spending. Part 1: The Content, Quality, and Accessibility of Care." Annals of Internal Medicine 138: 273-87.
11. Institute for Healthcare Improvement. 2003. Move Your Dot™: Measuring, Evaluating, and Reducing Hospital Mortality Rates. Boston, MA: Institute for Healthcare Improvement
12. Institute of Medicine. 1985. "Assessing Medical Technologies." Report of the Committee for Evaluating Medical Technologies in Clinical Use. Washington, DC: National Academy Press.
13. Lappe, J. M., J. B. Muhlestein, D. L. Lappe, et al. 2004. "Improvements in 1-Year Cardiovascular Clinical Outcomes Associated with a Hospital-Based Discharge Medication Program." Annals of Internal Medicine 141 (6): 446-53.
14. Leape, L. L., L. H. Hilborne, J. P. Kahan, W. B. Stason, R. E. Park, C. J. Kamberg, and R. H. Brook. 1991. Coronary Artery Bypass Graft: A Literature Review and Ratings of Appropriateness and Necessity. Santa Monica, CA: RAND.
15. McGlynn, E. A., S. M. Asch, J. Adams, et al. 2003. "The Quality of Health Care Delivered to Adults in the United States." New England Journal of Medicine 348 (26): 2635-45.
16. McManus, M. L., M. C. Long, A. Cooper, J. Mandell, D. M. Berwick, M. Pagano, and E. Litvak. 2003. "Variability in Surgical Caseload and Access to Intensive Care Services." Anesthesiology 98 (6): 1491-6.
17. Person, S. D., J. J. Allison, C. I. Kiefe, M. T. Weaver, O. D. Williams, R. M. Centor, and N. W. Weissman. 2004. "Nurse Staffing and Mortality for Medicare Patients with Acute Myocardial Infarction." Med Care 42: 4-12.
18. Quinn, J. B. 1992. Intelligent Enterprise: A Knowledge and Service Based Paradigm for Industry. New York: Free Press.
19. Wagner, E. H. 1998. "Chronic Disease Management: What Will it Take to Improve Care for Chronic Illness?" Effective Clinical Practice 1: 2-4.
20. Weed, L. L. 1968. "Medical Records that Guide and Teach (Part I)." New England Journal of Medicine 278: 593-9.
21. World Health Organization. http://www.who.int/countries/swe/en/.