메뉴 건너뛰기




Volumn 47, Issue 1, 2004, Pages 5-14

The Four Components of a Procedure

Author keywords

Design guidelines; Information typology; Instructional design; Screen captures

Indexed keywords

ABSTRACTING; COMPUTER KEYBOARDS; COMPUTER SOFTWARE; INFORMATION RETRIEVAL; MICE (COMPUTER PERIPHERALS); PROBLEM SOLVING; TEXT PROCESSING;

EID: 1642633700     PISSN: 03611434     EISSN: None     Source Type: Journal    
DOI: 10.1109/TPC.2004.824292     Document Type: Article
Times cited : (34)

References (51)
  • 1
    • 1642598323 scopus 로고    scopus 로고
    • Codeboek voor het analyzeren van procedures in software -en hardware handleidingen
    • [Codebook for the analysis of procedures In software and hardware manuals.]
    • H. van der Meij, P. J. Blijleven, and L. M. Jansen, "Codeboek voor het analyzeren van procedures in software -en hardware handleidingen," Twente Univ. Press, Enschede, The Netherlands, Internal Rep., 2001. [Codebook for the analysis of procedures In software and hardware manuals.].
    • (2001) Twente Univ. Press, Enschede, the Netherlands, Internal Rep.
    • Van der Meij, H.1    Blijleven, P.J.2    Jansen, L.M.3
  • 2
    • 22444453956 scopus 로고    scopus 로고
    • The logical and rhetorical construction of procedural discourse
    • D. K. Farkas, "The logical and rhetorical construction of procedural discourse," Tech. Commun., vol. 46, no. 1, pp. 42-54, 1999.
    • (1999) Tech. Commun. , vol.46 , Issue.1 , pp. 42-54
    • Farkas, D.K.1
  • 3
    • 0036611155 scopus 로고    scopus 로고
    • Magical numbers: The seven-plus-or-minus-two myth
    • June
    • J. L. Doumont, "Magical numbers: The seven-plus-or-minus-two myth," IEEE Trans. Profess. Commun., vol. 45, pp. 123-127, June 2002.
    • (2002) IEEE Trans. Profess. Commun. , vol.45 , pp. 123-127
    • Doumont, J.L.1
  • 4
    • 0002715096 scopus 로고    scopus 로고
    • Ten misconceptions about minimalism
    • J. M. Carroll, Ed. Cambridge, MA: MIT Press
    • J. M. Carroll and H. van der Meij, "Ten misconceptions about minimalism," in Minimalism Beyond the Nurnberg Funnel, J. M. Carroll, Ed. Cambridge, MA: MIT Press, 1998, pp. 55-90.
    • (1998) Minimalism Beyond the Nurnberg Funnel , pp. 55-90
    • Carroll, J.M.1    Van der Meij, H.2
  • 5
    • 0034339050 scopus 로고    scopus 로고
    • Double-fading support - A training approach to complex software systems
    • D. Leutner, "Double-fading support - A training approach to complex software systems," J. Comput.-Assist. Learn., vol. 16, pp. 347-357, 2000.
    • (2000) J. Comput.-assist. Learn. , vol.16 , pp. 347-357
    • Leutner, D.1
  • 8
    • 0035034542 scopus 로고    scopus 로고
    • Beyond command knowledge: Identifying and teaching strategic knowledge for using complex computer applications
    • S. K. Bhavnani, "Beyond command knowledge: Identifying and teaching strategic knowledge for using complex computer applications," in Proc. ACM CHI'01 Conf. Human Factors Comput Syst., 2001, pp. 229-236.
    • (2001) Proc. ACM CHI'01 Conf. Human Factors Comput Syst. , pp. 229-236
    • Bhavnani, S.K.1
  • 9
    • 84964489740 scopus 로고    scopus 로고
    • A pilot study of teaching the strategic use of common computer applications
    • Australia, Jan. 29-Feb. 1
    • R. C. Thomas and M. R. K. Foster, "A pilot study of teaching the strategic use of common computer applications," in Proc. Austral. User Interface Conf., vol. 23, no. 5, Australia, Jan. 29-Feb. 1 2001, pp. 85-92.
    • (2001) Proc. Austral. User Interface Conf. , vol.23 , Issue.5 , pp. 85-92
    • Thomas, R.C.1    Foster, M.R.K.2
  • 11
    • 22444455136 scopus 로고    scopus 로고
    • Screen captures in software documentation
    • H. van der Meij and M. Gellevij, "Screen captures in software documentation," Tech. Commun., vol. 45, no. 4, pp. 529-543, 1998.
    • (1998) Tech. Commun. , vol.45 , Issue.4 , pp. 529-543
    • Van der Meij, H.1    Gellevij, M.2
  • 13
    • 0000787218 scopus 로고
    • When is an illustration worth ten thousand words?
    • E. Mayer and J. K. Gallini, "When is an illustration worth ten thousand words?," J. Educ. Psychol., vol. 82, pp. 715-726, 1990.
    • (1990) J. Educ. Psychol. , vol.82 , pp. 715-726
    • Mayer, E.1    Gallini, J.K.2
  • 14
    • 23044534334 scopus 로고    scopus 로고
    • Multimodal versus unimodal instruction in a complex learning context
    • M. Gellevij, H. van der Meij, T. De Jong, and J. M. Pieters, "Multimodal versus unimodal instruction in a complex learning context," J. Exp. Educ., vol. 70, no. 3, pp. 215-239, 2002.
    • (2002) J. Exp. Educ. , vol.70 , Issue.3 , pp. 215-239
    • Gellevij, M.1    Van der Meij, H.2    De Jong, T.3    Pieters, J.M.4
  • 15
    • 0036610894 scopus 로고    scopus 로고
    • Screen captures to support switching attention
    • June
    • M. R. M. Gellevij and H. van der Meij, "Screen captures to support switching attention," IEEE Trans. Profess. Commun., vol. 45, pp. 115-122, June 2002.
    • (2002) IEEE Trans. Profess. Commun. , vol.45 , pp. 115-122
    • Gellevij, M.R.M.1    Van der Meij, H.2
  • 17
    • 0038631154 scopus 로고
    • Plans and written directions for complex tasks
    • P. Dixon, "Plans and written directions for complex tasks," J. Verbal Learn. Verbal Behav., vol. 21, pp. 70-84, 1982.
    • (1982) J. Verbal Learn. Verbal Behav. , vol.21 , pp. 70-84
    • Dixon, P.1
  • 18
    • 0037954831 scopus 로고
    • The structure of mental plans for following directions
    • _, "The structure of mental plans for following directions," J. Exp. Psychol.: Learn., Memory, Cognit., vol. 13, no. 1, pp. 18-26, 1987.
    • (1987) J. Exp. Psychol.: Learn., Memory, Cognit. , vol.13 , Issue.1 , pp. 18-26
  • 20
    • 0001952269 scopus 로고
    • Documentation for a physical world
    • R. Krull, "Documentation for a physical world," J. Tech. Writing Commun., vol. 24, no. 2, pp. 181-195, 1994.
    • (1994) J. Tech. Writing Commun. , vol.24 , Issue.2 , pp. 181-195
    • Krull, R.1
  • 22
    • 0442292236 scopus 로고
    • Designing for the real world: Using research to turn a target audience into real people
    • M. J. Floreak, "Designing for the real world: Using research to turn a target audience into real people," Tech. Commun., vol. 36, no. 4, pp. 373-381, 1989.
    • (1989) Tech. Commun. , vol.36 , Issue.4 , pp. 373-381
    • Floreak, M.J.1
  • 24
    • 0009925176 scopus 로고
    • Effects of number signals on reading and recall
    • R. F. Lorch and A. H. Chen, "Effects of number signals on reading and recall," J. Educ. Psychol., vol. 8, no. 4, pp. 263-270, 1986.
    • (1986) J. Educ. Psychol. , vol.8 , Issue.4 , pp. 263-270
    • Lorch, R.F.1    Chen, A.H.2
  • 25
    • 1642582565 scopus 로고    scopus 로고
    • Z535.1-5
    • ANSI Z535.1-5, Washington, DC: Nat. Elect. Manuf. Assoc.
    • Amer. Nat. Stand. Inst., "Z535.1-5," in Accredited Standards Committee on Safety Signs and Colors. ANSI Z535.1-5, Washington, DC: Nat. Elect. Manuf. Assoc., 1998.
    • (1998) Accredited Standards Committee on Safety Signs and Colors
  • 26
    • 84860954544 scopus 로고
    • DIN 8418, Berlin, Germany: Deutsches Institut für Normung, Beuth Verlag. [User guides. Guidelines for their construction]
    • Deutsches Institut für Normung, Benutzerinformatton. Hinweise für die Erstellung. DIN 8418, Berlin, Germany: Deutsches Institut für Normung, Beuth Verlag, 1988. [User guides. Guidelines for their construction].
    • (1988) Benutzerinformatton. Hinweise für die Erstellung
  • 28
    • 1642598326 scopus 로고
    • ISO 3864, Geneva, Switzerland: Int. Org. Standard.
    • Int. Org. Standard., Safety Colors and Saftey Signs. ISO 3864, Geneva, Switzerland: Int. Org. Standard., 1984.
    • (1984) Safety Colors and Saftey Signs
  • 29
    • 0005658426 scopus 로고    scopus 로고
    • Organizing theoretical framework: A consolidated communication-human information processing (C-HIP) model
    • M. S. Wogalter, D. M. DeJoy, and K. R. Laughery, Eds. Philadelphia, PA: Taylor & Francis
    • M. S. Wogalter, D. M. DeJoy, and K. R. Laughery, "Organizing theoretical framework: A consolidated communication-human information processing (C-HIP) model," In Warnings and Risk Communication, M. S. Wogalter, D. M. DeJoy, and K. R. Laughery, Eds. Philadelphia, PA: Taylor & Francis, 1999, pp. 15-23.
    • (1999) Warnings and Risk Communication , pp. 15-23
    • Wogalter, M.S.1    DeJoy, D.M.2    Laughery, K.R.3
  • 30
    • 0027945473 scopus 로고
    • Effect of location and procedural explicitness on user processing of and compliance with product warnings
    • J. P. Frantz, "Effect of location and procedural explicitness on user processing of and compliance with product warnings," Human Factors, vol. 36, pp. 532-546, 1994.
    • (1994) Human Factors , vol.36 , pp. 532-546
    • Frantz, J.P.1
  • 31
    • 0023747674 scopus 로고
    • The effect of adding symbols to written warning labels on user behavior and recall
    • K. Friedmann, "The effect of adding symbols to written warning labels on user behavior and recall," Human Factors, vol. 30, no. 4, pp. 507-515, 1988.
    • (1988) Human Factors , vol.30 , Issue.4 , pp. 507-515
    • Friedmann, K.1
  • 32
    • 0002447257 scopus 로고
    • The Influence of position, highlighting and imbedding on warning effectiveness
    • Santa Monica, CA
    • J. A. Strawbridge, "The Influence of position, highlighting and imbedding on warning effectiveness," in Proc. Human Factors Soc. 30th Annu. Meeting, Santa Monica, CA, 1986, pp. 712-715.
    • (1986) Proc. Human Factors Soc. 30th Annu. Meeting , pp. 712-715
    • Strawbridge, J.A.1
  • 33
    • 1642582566 scopus 로고
    • Produktinformatie ter prevenue van ongevallen in de privésfeer. Gevaars-en veilighiedsinformatie op verbruiksprodukten
    • [Product information for the prevention of accidents in the home and during leisure activities: Hazard and safety information on nondurable products.]
    • A. Venema, "Produktinformatie ter prevenue van ongevallen in de privésfeer. Gevaars-en veilighiedsinformatie op verbruiksprodukten, " Institute for Consumer Research, SWOKA, Leiden, The Netherlands, Res. Rep. 69, 1989. [Product information for the prevention of accidents in the home and during leisure activities: Hazard and safety information on nondurable products.].
    • (1989) Institute for Consumer Research, SWOKA, Leiden, the Netherlands, Res. Rep. , vol.69
    • Venema, A.1
  • 34
    • 1642598327 scopus 로고    scopus 로고
    • Attention capture and maintenance
    • M. S. Wogalter, D. M. DeJoy, and K. R. Laughery, Eds. Philadelphia, PA: Taylor & Francis
    • M. S. Wogalter and S. D. Leonard, "Attention capture and maintenance," in Warnings and Risk Communication, M. S. Wogalter, D. M. DeJoy, and K. R. Laughery, Eds. Philadelphia, PA: Taylor & Francis, 1999, pp. 123-148.
    • (1999) Warnings and Risk Communication , pp. 123-148
    • Wogalter, M.S.1    Leonard, S.D.2
  • 35
    • 0005727123 scopus 로고    scopus 로고
    • Comprehension and memory
    • M. S. Wogalter, D. M. DeJoy, and K. R. Laughery, Eds. Philadelphia, PA: Taylor & Francis
    • S. D. Leonard, H. Otani, and M. S. Wogalter, "Comprehension and memory," in Warnings and Risk Communication, M. S. Wogalter, D. M. DeJoy, and K. R. Laughery, Eds. Philadelphia, PA: Taylor & Francis, 1999, pp. 149-188.
    • (1999) Warnings and Risk Communication , pp. 149-188
    • Leonard, S.D.1    Otani, H.2    Wogalter, M.S.3
  • 37
    • 1642629365 scopus 로고    scopus 로고
    • Wanneer waarschuwen waarschuwingen?
    • A. Maes, A. Maas, I. Van der Meulen, and F. Verbunt, "Wanneer waarschuwen waarschuwingen?," [When do Warnings Warn?] Taalbeheersing, vol. 20, no. 2, pp. 126-140, 1998.
    • (1998) Taalbeheersing , vol.20 , Issue.2 , pp. 126-140
    • Maes, A.1    Maas, A.2    Van der Meulen, I.3    Verbunt, F.4
  • 38
    • 1642613949 scopus 로고
    • Factors influencing the effectiveness of warnings
    • Lunteren, The Netherlands
    • M. S. Wogalter, "Factors influencing the effectiveness of warnings," in Proc. Public Graphics, Lunteren, The Netherlands, 1994, pp. 5.1-5.21.
    • (1994) Proc. Public Graphics , pp. 51-521
    • Wogalter, M.S.1
  • 40
    • 0021474836 scopus 로고
    • Blocking learner error states in a training-wheels system
    • J. M. Carroll and C. Carrithers, "Blocking learner error states in a training-wheels system," Human Factors, vol. 26, pp. 377-389, 1984.
    • (1984) Human Factors , vol.26 , pp. 377-389
    • Carroll, J.M.1    Carrithers, C.2
  • 42
    • 0029252170 scopus 로고
    • Error-information in tutorial documentation: Supporting users' errors to facilitate initial skill learning
    • A. W. Lazonder and H. Van der Meij, "Error-information in tutorial documentation: Supporting users' errors to facilitate initial skill learning," Int. J. Human Comput. Studies, vol. 42, pp. 185-205, 1995.
    • (1995) Int. J. Human Comput. Studies , vol.42 , pp. 185-205
    • Lazonder, A.W.1    Van der Meij, H.2
  • 43
    • 0030242994 scopus 로고    scopus 로고
    • Does the manual help? An examination of the problem-solving support offered by manuals
    • H. Van der Meij, "Does the manual help? An examination of the problem-solving support offered by manuals," IEEE Trans. Profess. Commun., vol. 39, no. 3, pp. 146-156, 1996.
    • (1996) IEEE Trans. Profess. Commun. , vol.39 , Issue.3 , pp. 146-156
    • Van der Meij, H.1
  • 45
    • 0003486465 scopus 로고    scopus 로고
    • Elsevier, Amsterdam, The Netherlands
    • Handbook of Human-Computer Interaction, M. Helander, Ed., Elsevier, Amsterdam, The Netherlands, 1998, pp. 67-85. J. M. Carroll, R. L. Mack, W. A. Kellog, "Interface metaphors and user interface design,".
    • (1998) Handbook of Human-computer Interaction , pp. 67-85
    • Helander, M.1
  • 48
    • 0003027104 scopus 로고
    • A descriptive study of mental models
    • S. J. Payne, "A descriptive study of mental models," Behav. Inform. Technol., vol. 10, no. 1, pp. 3-21, 1991.
    • (1991) Behav. Inform. Technol. , vol.10 , Issue.1 , pp. 3-21
    • Payne, S.J.1
  • 49
    • 84941856298 scopus 로고
    • No easy answers: Investigating computer error messages
    • S. Doheny-Farina, Ed. Cambridge, MA: MIT Press
    • P. Hunt and K. Vassiliadis, "No easy answers: Investigating computer error messages," in Effective Documentation, What We Have Learned From Research, S. Doheny-Farina, Ed. Cambridge, MA: MIT Press, 1988, pp. 127-142.
    • (1988) Effective Documentation, What We Have Learned from Research , pp. 127-142
    • Hunt, P.1    Vassiliadis, K.2
  • 50
    • 0010372574 scopus 로고
    • Quality or usability? Quality writing provokes quality reading
    • M. F. Steehouder, C. Jansen, P. van der Poort, and R. Verheijen, Eds. Amsterdam, The Netherlands: Rodopi
    • P. Wright, "Quality or usability? Quality writing provokes quality reading," In Quality of Technical Documentation, M. F. Steehouder, C. Jansen, P. van der Poort, and R. Verheijen, Eds. Amsterdam, The Netherlands: Rodopi, 1994, pp. 7-38.
    • (1994) Quality of Technical Documentation , pp. 7-38
    • Wright, P.1
  • 51
    • 38249002804 scopus 로고
    • Searching documents: Cognitive processes and deficits in understanding graphs, tables and illustrations
    • J. T. Guthrie, S. Weber, and N. Klmmerly, "Searching documents: Cognitive processes and deficits in understanding graphs, tables and illustrations," Contemp. Educ. Psychol., vol. 18, no. 2, pp. 186-221, 1993.
    • (1993) Contemp. Educ. Psychol. , vol.18 , Issue.2 , pp. 186-221
    • Guthrie, J.T.1    Weber, S.2    Klmmerly, N.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.