Quality culture and the management of organization change

International Journal of Quality and Reliability Management

Volumn 14, Issue 6, 1997, Pages 616-636

  Abraham, Morris ^a   Fisher, Tom ^a   Crawford, John ^a  

^a UNIVERSITY OF TECHNOLOGY SYDNEY   (Australia)

Author keywords

Australia; Awards; Organizational change; Quality

Indexed keywords

EID: 1642631671     PISSN: 0265671X     EISSN: None     Source Type: Journal    
DOI: 10.1108/02656719710186236     Document Type: Article

References (16)

1. Australian Quality Awards Foundation (A subsidiary of the Australian Quality Council) (1993), Australian Quality Awards - Application Guidelines.
2. Dunphy, D., Stace, D. (1990), Under New Management: Australian Organisations in Transition, McGraw-Hill, New York, NY.
3. Gagliardi, P. (1986), "The creation and change of organisational cultures, a conceptual framework" in Organisation Studies, Vol. 7, No. 2, pp. 117-34.
4. Hackman, J.R., Oldham, G.R., Janson, R., Purdy K. (1987), "A new strategy for job enrichment" Boone, L.E. and Bowen, D.D. (Eds.), The Great Writings in Management and Organisational Behaviour, Random House, New York, NY.
5. Herzberg, F. (1966), Work and the Nature of Man, World, Cleveland, OH.
6. Mintzberg, H. (1989), Mintzberg on Management: Inside our Strange World of Organisations, Free Press, New York, NY.
7. Nadler, D.A. (1981), "Managing organisational change: an integrating perspective", The Journal of Applied Behavioral Science, Vol. 17, No. 2.
8. Nadler, D.A. (1989), "Organisational frame bending: principles for managing reorientation" in The Academy of Management Executive, Vol. 3, No. 3, pp. 194-204.
9. Sathe, V. (1985), Culture and Related Corporate Realities, Richard D. Irwin, Homewood, IL.
10. Schein, E.H. (1983), "Coming to a new awareness of organisational culture" in Organisational Dynamics, Vol. 12, pp. 13-28.
11. Scholtes, P.R. (1988), The Team Handbook: How to use Teams to Improve Quality, Joiner & Associates, Madison, WI.
12. Stace, D., Dunphy, D. (1994), Beyond the Boundaries: Leading and Recreating the Successful Enterprise, McGraw-Hill, New York, NY.
13. Tenner, A.R., DeToro, I.J. (1992), Total Quality Management, Addison-Wesley, Reading, MA.
14. Tichy, N.M. (1982), "Managing change strategically: the technical, political, and cultural keys" in Organisation Dynamics, Autumn, pp. 59-80.
15. Ulrich, D., Lake, D. (1991), "Organisational capability: creating competitive advantage", Academy of Management Executive, Vol. 5, No. 1.
16. Vaill, P.B. (1993), "Visionary leadership", Chapter 2 in The Portable MBA in Management.