Perception of Waiting Time: Effects of Personality Types, Level of Uncertainty, and Criticality of Service

Proceedings - Annual Meeting of the Decision Sciences Institute

Volumn , Issue , 2002, Pages 2155-2160

  Beqiri, Mirjeta S ^a   Tadisina, Suresh ^a  

^a SOUTHERN ILLINOIS UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

PERCEPTIONS' MANAGEMENT; SERVICE QUALITY;

COMPETITION; CUSTOMER SATISFACTION; DECISION THEORY; ECONOMIC AND SOCIAL EFFECTS; PERSONNEL; SENSORY PERCEPTION; SOCIAL ASPECTS; SOCIETIES AND INSTITUTIONS;

BEHAVIORAL RESEARCH;

EID: 1642523273     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (0)