Managing Complex Systems: Performance Management in Public Health

Journal of Public Health Management and Practice

Volumn 10, Issue 1, 2004, Pages 13-18

  Landrum, Laura B ^a   Baker, Stacy L ^b  

^a Illinois Public Health Institute   (United States)

^b Public Health Foundation   (United States)

Author keywords

Performance standards; Public health administration; Public health practice

Indexed keywords

HEALTH CARE QUALITY; HUMAN; MANAGEMENT; NONBIOLOGICAL MODEL; ORGANIZATION AND MANAGEMENT; PUBLIC HEALTH SERVICE; REVIEW; STANDARD; TOTAL QUALITY MANAGEMENT; TREATMENT OUTCOME; UNITED STATES;

EFFICIENCY, ORGANIZATIONAL; HUMANS; MANAGEMENT AUDIT; MODELS, ORGANIZATIONAL; OUTCOME AND PROCESS ASSESSMENT (HEALTH CARE); PROGRAM EVALUATION; PUBLIC HEALTH ADMINISTRATION; QUALITY ASSURANCE, HEALTH CARE; QUALITY INDICATORS, HEALTH CARE; TOTAL QUALITY MANAGEMENT; UNITED STATES;

EID: 1642443963     PISSN: 10784659     EISSN: 15505022     Source Type: Journal    
DOI: 10.1097/00124784-200401000-00003     Document Type: Article

References (8)

1. Turning Point National Program Office, Turning Point: Collaborating for a New Century in Public Health; Request for Proposals. (Seattle, WA: Turning Point National Program Office, University of Washington, 1999).
2. Turning Point National Program Office, “Performance Management Collaborative.”Available at www.turningpointprogram.org/Pages/perfmgt.html. Accessed January 2003.
3. Lichiello P. Guidebook for Performance Measurement. (Seattle, WA: Turning Point National Program Office, University of Washington, 1999).
4. A. Handler, M. Issel, and B. Turnock, “A Conceptual Framework to Measure Performance of the Public Health System,”American Journal of Public Health 91 (2001): 1235-1239.
5. Public Health Foundation, Performance Management in Public Health: A Literature Review. (Seattle, WA: Turning Point National Program Office, University of Washington, 2002).
6. Public Health Foundation, Survey on Performance Management Practices in States: Results of a Baseline Assessment of State Health Agencies. (Seattle, WA: Turning Point National Program Office, University of Washington, 2002).
7. Public Health Foundation, From Silos to Systems: Using Performance Management to Improve the Public’s Health. (Seattle, WA: Turning Point National Program Office, University of Washington, 2003).
8. U.S. Department of Health and Human Services, Centers for Disease Control and Prevention, National Public Health Performance Standards Program. Available at www.phppo.cdc.gov/nphpsp/. Accessed January 2003.