Determination of service levels for passenger orientation in Hong Kong International Airport

Journal of Air Transport Management

Volumn 10, Issue 3, 2004, Pages 181-189

  Tam, Mei ling ^a   Lam, William H K ^a  

^a HONG KONG POLYTECHNIC UNIVERSITY   (Hong Kong)

Author keywords

Importance performance analysis; Level of service; Passenger orientation; Visibility index; Wayfinding

Indexed keywords

AIRPORT; DESIGN; SERVICE PROVISION; TRAFFIC MANAGEMENT;

ASIA; CHINA; EURASIA; FAR EAST; HONG KONG;

EID: 1642339701     PISSN: 09696997     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jairtraman.2003.10.011     Document Type: Article

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