메뉴 건너뛰기




Volumn 9, Issue 2, 2000, Pages 207-220

The issue of quality in professional documentation: How can academia make more of a difference?

Author keywords

[No Author keywords available]

Indexed keywords


EID: 1642313477     PISSN: 10572252     EISSN: 15427625     Source Type: Journal    
DOI: 10.1080/10572250009364694     Document Type: Article
Times cited : (22)

References (21)
  • 1
    • 21944453496 scopus 로고    scopus 로고
    • Demonstrating Effectiveness and Value: A Process for Evaluating Technical Communication Products and Services
    • Carliner, Saul. 1997. “Demonstrating Effectiveness and Value: A Process for Evaluating Technical Communication Products and Services.”. Technical Communication, 44: 252-65.
    • (1997) Technical Communication , vol.44 , pp. 252-265
    • Carliner, S.1
  • 2
    • 0041607855 scopus 로고    scopus 로고
    • Trends in Our Business: 1999
    • Jan
    • Carliner, Saul. 1999. “Trends in Our Business: 1999.”. InterCom, Jan.: 6-9.
    • (1999) InterCom , pp. 6-9
    • Carliner, S.1
  • 4
    • 84886217486 scopus 로고
    • Documenting an ISO 9000 Quality System
    • Fisher, Barry. 1995. “Documenting an ISO 9000 Quality System.”. Technical Communication, 42: 482-91.
    • (1995) Technical Communication , vol.42 , pp. 482-491
    • Fisher, B.1
  • 5
    • 0007332817 scopus 로고
    • Becoming a Rhetor: Developing Writing Ability in a Mature, Writing-Intensive Organization
    • Spilka R., (ed), Carbondale: Southern Illinois UP,. Edited by
    • MacKinnon, Jamie. 1993. “Becoming a Rhetor: Developing Writing Ability in a Mature, Writing-Intensive Organization.”. In Writing in the Workplace: New Research Perspectives, Edited by: Spilka, Rachel. 41-55. Carbondale: Southern Illinois UP.
    • (1993) Writing in the Workplace: New Research Perspectives , pp. 41-55
    • MacKinnon, J.1
  • 7
    • 84965750666 scopus 로고    scopus 로고
    • Perceptions of Communication in the Corporate Community
    • Moss, Frederick K., 1996. “Perceptions of Communication in the Corporate Community.”. Journal of Business and Technical Communication, 9.1: 63-76.
    • (1996) Journal of Business and Technical Communication , vol.9 , Issue.1 , pp. 63-76
    • Moss, F.K.1
  • 8
    • 21844501572 scopus 로고
    • What Technical Communicators Think about Measuring Value Added: Report on a Questionnaire
    • Ramey, Judith A., 1995. “What Technical Communicators Think about Measuring Value Added: Report on a Questionnaire.”. Technical Communication, 42: 40-51.
    • (1995) Technical Communication , vol.42 , pp. 40-51
    • Ramey, J.A.1
  • 9
    • 22044440424 scopus 로고
    • What Kind of Quality Are We Ensuring with Document Draft Reviews?
    • Raven, Mary Beth. 1995. “What Kind of Quality Are We Ensuring with Document Draft Reviews?”. Technical Communication, 42: 399-408.
    • (1995) Technical Communication , vol.42 , pp. 399-408
    • Raven, M.B.1
  • 10
    • 21844500093 scopus 로고
    • Adding Value as a Professional Technical Communicator
    • Redish, Janice. 1995. “Adding Value as a Professional Technical Communicator.”. Technical Communication, 42: 26-39.
    • (1995) Technical Communication , vol.42 , pp. 26-39
    • Redish, J.1
  • 12
    • 84954004784 scopus 로고
    • Professional Recognition and Respect through Quality
    • Reilly, Annette D., 1993. “Professional Recognition and Respect through Quality.”. Technical Communication, 40: 231-33.
    • (1993) Technical Communication , vol.40 , pp. 231-233
    • Reilly, A.D.1
  • 13
    • 0024900890 scopus 로고
    • Evaluating Text Quality: The Continuum from Text-Focused to Reader-Focused Methods
    • Schriver, Karen A., 1989. “Evaluating Text Quality: The Continuum from Text-Focused to Reader-Focused Methods.”. IEEE Transactions on Professional Communication, 32.4: 238-55.
    • (1989) IEEE Transactions on Professional Communication , vol.32 , Issue.4 , pp. 238-255
    • Schriver, K.A.1
  • 14
    • 21144473759 scopus 로고
    • Quality in Document Design: Issues and Controversies
    • Schriver, Karen A. 1993. “Quality in Document Design: Issues and Controversies.”. Technical Communication, 40: 239-57.
    • (1993) Technical Communication , vol.40 , pp. 239-257
    • Schriver, K.A.1
  • 15
    • 85066197005 scopus 로고    scopus 로고
    • Quality Improvement: Benchmarking, Document Design, and the STC
    • Sheffield, Michael L., 1997. “Quality Improvement: Benchmarking, Document Design, and the STC.”. Technical Communication, 44: 225-34.
    • (1997) Technical Communication , vol.44 , pp. 225-234
    • Sheffield, M.L.1
  • 16
    • 25444458579 scopus 로고
    • Defining Quality in Technical Communication: A Holistic Approach
    • Smart, Karl L., Seawright, Kristie K., and DeTienne, Kristen Bell. 1995. “Defining Quality in Technical Communication: A Holistic Approach.”. Technical Communication, 42: 474-81.
    • (1995) Technical Communication , vol.42 , pp. 474-481
    • Smart, K.L.1    Seawright, K.K.2    DeTienne, K.B.3
  • 18
    • 85066181642 scopus 로고    scopus 로고
    • What is Quality?
    • Mar
    • Smith, Karl L., 1996. “What is Quality?”. InterCom, Mar.: 42-43.
    • (1996) InterCom , pp. 42-43
    • Smith, K.L.1
  • 20
    • 85096248481 scopus 로고    scopus 로고
    • Nonacademic Writing into the 21st Century: Achieving and Sustaining Relevance in Research and Curricula
    • Duin A.H., Hansen C.J., (eds), Mahwah, NJ: Erlbaum,. Edited by
    • Tebeaux, Elizabeth. 1996. “Nonacademic Writing into the 21st Century: Achieving and Sustaining Relevance in Research and Curricula.”. In Nonacademic Writing: Social Theory and Technology., Edited by: Duin, Ann H., and Hansen, Craig J., 35-55. Mahwah, NJ: Erlbaum.
    • (1996) Nonacademic Writing: Social Theory and Technology. , pp. 35-55
    • Tebeaux, E.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.