Client Violence Against Social Workers: From Increased Worker Responsibility and Administrative Mishmash to Effective Prevention Policy

Administration in Social Work

Volumn 27, Issue 4, 2003, Pages 41-59

  Sarkisian, Gregor V ^a,c   Portwood, Sharon G ^b  

^a UNIVERSITY OF CALIFORNIA   (United States)

^b UNIVERSITY OF MISSOURI KANSAS CITY   (United States)

^c Student Academic Affairs   (United States)

Author keywords

Agency liability; Client empowerment; Client violence; Prevention policy

Indexed keywords

EID: 1642294647     PISSN: 03643107     EISSN: None     Source Type: Journal    
DOI: 10.1300/J147v27n04_04     Document Type: Review

References (28)

1. Beaver, H. W. (1999). Client violence against professional social workers: Frequency, worker characteristics, and impact on worker job satisfaction, burnout, and health (Doctoral Dissertation, University of Arkansas, 1999). Dissertation Abstracts International, 60 (6-A), 2227.
2. Corey, G., Corey, M. S., & Callanan, P. (1993). Issues and ethics in the helping professions. Pacific Grove, CA: Brooks/Cole Publishing.
3. Driscoll, R. J., Worthington, K. A., & Hurrell, J. J. (1995). Workplace assault: An emerging job stressor. Consulting Psychology Journal: Practice and Research, 47 (4), 205-212.
4. Goldberg, R. S. (1997). Comment: Victims of criminal violence in the workplace: An assessment of remedies in the United States and Great Britain. Comparative Labor Law Journal, 1-36.
5. Horejsi, C., Garthwait, C., & Rolando, J. (1994). A survey of threats and violence directed against child protection workers in a rural state. Child Welfare, 73 (2), 173-179.
6. Johnson, S. (1988). Guide-lines for social workers in coping with violent clients. British Journal of Social Work, 18, 377-390.
7. Kaplan, S. G., & Wheeler, E. G. (1983). Survival skills for working with potentially violent clients. Social Casework, 64, 339-346.
8. Lindner, C., & Bonn, R. (1996). Probation officer victimization and fieldwork practices: Results of a national study. Federal Probation, 60 (2), 16-23.
9. Litlechild, B. (1995). Violence against social workers. Journal of Interpersonal Violence, 10 (1), 123-130.
10. Macdonald, G., & Sirotich, F. (2001). Reporting client violence. Social Work, 46 (2), 107-114.
11. Maggio, M. (1996). Keeping the workplace safe: A challenge for managers. Federal Probation, 60 (1), 67-71.
12. Newhill, C. E. (1995). Client violence toward social workers: A practice and policy concern for the 1990's. Social Work, 40 (5), 631-636.
13. Newhill, C. E. (1996). Prevalence and risk factors for client violence toward social workers. Families in Society: The Journal of Contemporary Human Services, 10, 488-495.
14. Newhill, C. E., & Wexler, S. (1997). Client violence toward children and youth services social workers. Children and Youth Services Review, 19 (3), 195-212.
15. Norris, D. (1990). Violence against social workers: The implications for practice. London: Unwin Hyman.
16. Occupational Safety and Health Administration (OSHA). (1998). Guidelines for Preventing Workplace Violence for Health Care and Social Service Workers. (OSHA 3148) Washington, DC.
17. Protherough, C. (1987). How social workers can cope with being victims. Social Work Today, 9, 10-12.
18. Rainey, J. ( 1998, January 18). Kidnapped social worker hailed for bravery, control. Los Angeles Times, M2.
19. Rappaport, J. (1993). Empowerment theory and research stories. Paper presented for a symposium: Translating Community Theory to Action Research; Fourth Biennial Conference on Community Research and Action, Williamsburg, VA, June, 1993.
20. Rey, L. D. (1996). What social workers need to know about client violence. Families in Society: The Journal of Contemporary Human Services, 1, 33-39.
21. Rosenhan, D. L., & Seligman, M. E. P. (1989). Abnormal Psychology: Second Edition. New York: W.W. Norton and Company.
22. Scalera, N. R. (1995). The critical need for specialized health and safety measures for child welfare workers. Child Welfare, 74 (2), 337-350.
23. Schultz, L. G. (1987). The social worker as a victim of violence. Social Casework: The Journal of Contemporary Social Work, 4, 240-244.
24. Schultz, L. G. (1989). The victimization of social workers. Journal of Independent Social Work, 3 (3), 51-63.
25. Snow, K. (1994). "Aggression: Just part of the job?" The psychological impact of aggression on child and youth workers. Journal of Child and Youth Care, 9 (4), 11-30.
26. Social Welfare Act, MCL 400.115q; 750.81c; 750.217e (2001)
27. Trecker, H. B. (1971). Social work administration: Principles and practices. New York: Association Press.
28. Tully, C. T., Kropf, N. P., & Price, J. L. (1993). Is the field a hard hat area? A study of violence in field placements. Journal of Social Work Education, 29(2), 191-199.