Keynote paper: measuring the value of online communities, leading to innovation and learning

International Journal of Innovation and Learning

Volumn 1, Issue 1, 2003, Pages 1-8

  Liebowitz, Jay ^a  

^a JOHNS HOPKINS UNIVERSITY   (United States)

Author keywords

innovation; knowledge management; learning; measurement; online communities

Indexed keywords

EID: 15844432075     PISSN: 14718197     EISSN: 17408016     Source Type: Journal    
DOI: 10.1504/IJIL.2003.003610     Document Type: Article

References (16)

1. Liebowitz, J. (Ed.)(1999) The Knowledge Management Handbook, CRC Press, Boca Raton, FL.
2. Liebowitz, J. (2000) Building Organizational Intelligence: A Knowledge Management Primer, CRC Press, Boca Raton, FL.
3. Holsapple, C.W. (Ed.) (2003) The Handbook of Knowledge Management, Springer-Verlag.
4. Rumizen, M. (2002) The Complete Idiot’s Guide to Knowledge Management, PWL Publishing.
5. Wenger, E., McDermott, R. and Snyder, W. (2002) Cultivating Communities of Practice, Harvard Business School Press, Cambridge, MA.
6. Lerner, F. (2002) ‘Web-based communities’, Booz, Allen, and Hamilton, Presentation at the KnowledgeSets Conference, Information Today Inc., May 16.
7. www.knowledgeplex.org
8. Housel, T. and Bell, A. (2001) Measuring and Managing Knowledge, McGraw Hill, NY.
9. Cothrel, J. (2000) ‘Measuring the success of an online community’, Strategy and Leadership Journal, Vol. 28, MCB University Press, UK.
10. Cashel, J. (2002) ‘Interview with Richard McDermott, McDermott Consulting’, Online Community Report, Forum One Communications Corporation, www.onlinecommunityreport.com
11. Preece, J. (2000) Online Communities: Designing Usability, Supporting Sociability, John Wiley and Sons, UK.
12. McDermott, R. and Rush, D. (2000) ‘Assessing the impact of knowledge management: combining qualitative and quantitative measures’, Joint Presentation, August 24. www.communispace.com
13. Hanley, S. (2002) ‘Show me the money’, Presentation at Braintrust 2002, San Francisco, CA, February.
14. Department of US Navy (2001) NAVSEA Community of Practice Practitioner’s Guide, Washington, D.C., May.
15. Boehle, S. (2002) ‘Water cooler wisdom’, Online Learning Magazine, VNU eMedia Inc., May 22.
16. Vance, D. and Eynon, J. (1998) ‘On the requirements of knowledge transfer using information systems: a schema whereby such transfer is enhanced’, American Conference on Information Systems. http://llis.nasa.gov