메뉴 건너뛰기




Volumn 22, Issue 1, 2003, Pages 73-91

Hospitality language as a professional skill

Author keywords

[No Author keywords available]

Indexed keywords


EID: 1542739995     PISSN: 08894906     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0889-4906(01)00031-X     Document Type: Article
Times cited : (59)

References (41)
  • 2
    • 0031231285 scopus 로고    scopus 로고
    • Communication of respect in interethnic service encounters
    • Bailey B. Communication of respect in interethnic service encounters Language in Society 26 1997 327-356
    • (1997) Language in Society , vol.26 , pp. 327-356
    • Bailey, B.1
  • 5
    • 1542408142 scopus 로고
    • Tourism training in developing countries: The social and cultural dimension
    • Blanton D. Tourism training in developing countries: The social and cultural dimension Annals of Tourism Research 8 1981 116-133
    • (1981) Annals of Tourism Research , vol.8 , pp. 116-133
    • Blanton, D.1
  • 6
    • 1542408149 scopus 로고
    • Individualising academic writing tuition
    • P. C. Robinson (Ed.), Oxford: Modern English Publications in association with the British Council
    • Blue G.M. Individualising academic writing tuition Robinson P.C. Academic writing: process and product 1988 95-99 Modern English Publications in association with the British Council Oxford
    • (1988) Academic Writing: Process and Product , pp. 95-99
    • Blue, G.M.1
  • 7
    • 1542512857 scopus 로고
    • Cheltenham: Stanley Thornes (2nd ed.)
    • Braham B. Hotel front office. (2nd ed.) 1993 Stanley Thornes Cheltenham
    • (1993) Hotel Front Office
    • Braham, B.1
  • 16
    • 1542722587 scopus 로고    scopus 로고
    • English at the Hotel Counter: A discourse analysis of hospitality language
    • Unpublished MA dissertation. University of Southampton
    • Harun, Minah (1998). English at the Hotel Counter: A discourse analysis of hospitality language. Unpublished MA dissertation. University of Southampton.
    • (1998)
    • Harun, M.1
  • 17
    • 1542408144 scopus 로고    scopus 로고
    • The role of gesture in British ELT in a university setting
    • Unpublished PhD thesis. University of Southampton
    • Hauge, E. (2000). The role of gesture in British ELT in a university setting. Unpublished PhD thesis. University of Southampton.
    • (2000)
    • Hauge, E.1
  • 19
    • 0004255634 scopus 로고
    • The management of hotel operations: An innovative approach to the study of hotel Management
    • London: Cassell
    • Jones P. Lockwood A. The management of hotel operations: an innovative approach to the study of hotel management 1989 Cassell London
    • (1989)
    • Jones, P.1    Lockwood, A.2
  • 20
    • 1542408143 scopus 로고    scopus 로고
    • Introduction to hospitality operations: An indispensable guide to the industry
    • London: Cassell
    • Jones P. Introduction to hospitality operations: an indispensable guide to the industry 1996 Cassell London
    • (1996)
    • Jones, P.1
  • 21
    • 1542408147 scopus 로고
    • Front office operations
    • M. A. Khan, M. D. Olsen, & T. Var (Eds.), New York: Van Nostrand Reinhold
    • Kasavana M. Front office operations Khan M.A. Olsen M.D. Var T. VNR's encyclopedia of hospitality and tourism 1993 Van Nostrand Reinhold New York
    • (1993) VNR's Encyclopedia of Hospitality and Tourism
    • Kasavana, M.1
  • 22
    • 0003653060 scopus 로고
    • The holiday makers: Understanding the impact of leisure and travel
    • London: Heinemann
    • Krippendorf J. The holiday makers: understanding the impact of leisure and travel 1987 Heinemann London
    • (1987)
    • Krippendorf, J.1
  • 23
    • 0141934914 scopus 로고
    • As I walked out one midsummer morning
    • Harmondsworth: Penguin
    • Lee L. As I walked out one midsummer morning 1969 Penguin Harmondsworth
    • (1969)
    • Lee, L.1
  • 24
    • 0043072386 scopus 로고
    • People and the hotel and catering industry: An introduction to behavioural studies and human relations in the hospitality industry
    • London: Cassell
    • Lockwood A. Jones P. People and the hotel and catering industry: an introduction to behavioural studies and human relations in the hospitality industry 1984 Cassell London
    • (1984)
    • Lockwood, A.1    Jones, P.2
  • 25
    • 0039054416 scopus 로고    scopus 로고
    • The business communication classroom vs reality: What should we teach today?
    • Louhiala-Salminen L. The business communication classroom vs reality: What should we teach today? English for Specific Purposes 15 1 1996 37-51
    • (1996) English for Specific Purposes , vol.15 , Issue.1 , pp. 37-51
    • Louhiala-Salminen, L.1
  • 28
    • 25544470104 scopus 로고
    • Application and criteria of the hotel classification scheme
    • Ministry of Culture, Arts and Tourism Kuala Lumpur: Ministry of Culture, Arts and Tourism Malaysia
    • Ministry of Culture, Arts and Tourism Application and criteria of the hotel classification scheme 1995 Ministry of Culture, Arts and Tourism Malaysia Kuala Lumpur
    • (1995)
  • 29
    • 1542722586 scopus 로고
    • Gifts of tongues: Foreign languages and tourism policy in Ireland
    • B. O'Connor, & M. Cronin (Eds.), Cork, Ireland: Cork University Press
    • Pechenart J. Tangy R. Gifts of tongues: Foreign languages and tourism policy in Ireland O'Connor B. Cronin M. Tourism in Ireland: a critical analysis 1993 162-180 Cork University Press Cork, Ireland
    • (1993) Tourism in Ireland: A Critical Analysis , pp. 162-180
    • Pechenart, J.1    Tangy, R.2
  • 32
    • 84982448276 scopus 로고
    • Sequencing in conversational openings
    • J. A. Fishman (Ed.), The Hague: Mouton
    • Schegloff E.A. Sequencing in conversational openings Fishman J.A. Advances in the sociology of language. Volume 2 1972 91-125 Mouton The Hague
    • (1972) Advances in the Sociology of Language , vol.2 , pp. 91-125
    • Schegloff, E.A.1
  • 34
    • 1542617373 scopus 로고
    • Tien Jin: People's Press (2nd ed.)
    • Shin Qian Wei Travel English. (2nd ed.) 1995 People's Press Tien Jin
    • (1995) Travel English
    • Shin, Q.W.1
  • 37
    • 0042352336 scopus 로고    scopus 로고
    • Communication and community the pragmatics of ESP
    • Widdowson H.G. Communication and community the pragmatics of ESP English for Specific Purposes 17 1 1998 3-14
    • (1998) English for Specific Purposes , vol.17 , Issue.1 , pp. 3-14
    • Widdowson, H.G.1
  • 38
    • 0001903893 scopus 로고
    • Hotel culture and social control
    • Wood R.C. Hotel culture and social control Annals of Tourism Research 21 1994 65-80
    • (1994) Annals of Tourism Research , vol.21 , pp. 65-80
    • Wood, R.C.1
  • 39
    • 1542512855 scopus 로고
    • Tourism in 1993: Highlights
    • World Tourism Organisation (WTO) Madrid: WTO
    • World Tourism Organisation (WTO) Tourism in 1993: highlights 1994 WTO Madrid
    • (1994)
  • 40
    • 1542512853 scopus 로고
    • Special English for tourism: Charters, forms and the package deal
    • London: Collier MacMillan
    • Worsdall V. Special English for tourism: charters, forms and the package deal 1979 Collier MacMillan London
    • (1979)
    • Worsdall, V.1
  • 41
    • 1542722589 scopus 로고
    • Check in: English in tourism. A course for hotel reception staff
    • London: Cassell
    • Yates C.St.J. Check in: English in tourism. A course for hotel reception staff 1991 Cassell London
    • (1991)
    • Yates, C.St.J.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.