Applications of quality improvement tools in Hong Kong: An empirical analysis

Total Quality Management

Volumn 7, Issue 6, 1996, Pages 675-680

  Lam, Simon S K ^a  

^a UNIVERSITY OF HONG KONG   (Hong Kong)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 1542635941     PISSN: 09544127     EISSN: None     Source Type: Journal    
DOI: 10.1080/09544129610559     Document Type: Article

References (4)

1. BAKER, R.L. (1989) The seven new QC tools. In: Proceedings of the First Conference on Tools and Techniques for TQM (Bedford, IFS Conferences), pp. 95-120.
2. DALE, B.G., BUNNEY, H.S. & SHAW, P. (1990) Quality management tools and techniques: an overview. In: B.G. DALE (Ed.) Managing Quality (Englewood Cliffs, NJ, Prentice Hall).
3. MIZUNO, S. (1988) Management for Quality Improvement: The Seven New QC Tools (Cambridge, MA, Productivity Press).
4. STRAKER, D. (1995) A Toolbook for Quality Improvement and Problem Solving (Englewood Cliffs, NJ, Prentice Hall).