Measuring service quality trade-offls in Asian distribution channels: A multi-layer perspective

Total Quality Management

Volumn 11, Issue 3, 2000, Pages 307-318

  Wetzels, Martin ^a   De Ruyter, Ko ^a   Lemmink, Jos ^a  

^a MAASTRICHT UNIVERSITY   (Netherlands)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 1542635423     PISSN: 09544127     EISSN: None     Source Type: Journal    
DOI: 10.1080/0954412006829     Document Type: Article

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