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Volumn 10, Issue 3, 1999, Pages 373-390

Achieving a competitive focus through self-assessment

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Indexed keywords


EID: 1542524864     PISSN: 09544127     EISSN: None     Source Type: Journal    
DOI: 10.1080/0954412997893     Document Type: Article
Times cited : (11)

References (14)
  • 3
    • 1542667209 scopus 로고
    • Arguing the case for TQM in the Magisterial Service
    • DYASON, M.D. & KAYE, M.M. (1992) Arguing the case for TQM in the Magisterial Service, Quality Forum, 18, pp. 69-73.
    • (1992) Quality Forum , vol.18 , pp. 69-73
    • Dyason, M.D.1    Kaye, M.M.2
  • 4
    • 0039219754 scopus 로고
    • Reflecting the action: The design of the Ford Teaching Project
    • ELLIOTT, J. & ADELMAN, C. (1973) Reflecting the action: the design of the Ford Teaching Project, Education for Teaching, 92, pp. 8-20.
    • (1973) Education for Teaching , vol.92 , pp. 8-20
    • Elliott, J.1    Adelman, C.2
  • 6
    • 1542667210 scopus 로고
    • Is there life after total quality management? Part I
    • KAYE, M.M & DYASON, M.D. (1994) Is there life after total quality management? Part I, Quality World, 20, pp. 524-529.
    • (1994) Quality World , vol.20 , pp. 524-529
    • Kaye, M.M.1    Dyason, M.D.2
  • 7
    • 2542486473 scopus 로고
    • Is there life after total quality management? Part II
    • KAYE, M.M. & DYASON, M.D. (1995a) Is there life after total quality management? Part II, Quality World, 21, pp. 9-13.
    • (1995) Quality World , vol.21 , pp. 9-13
    • Kaye, M.M.1    Dyason, M.D.2
  • 9
    • 1542772657 scopus 로고    scopus 로고
    • TQM - Tiring of its journey?
    • August
    • MURRAY, D. (1996) TQM - tiring of its journey? Quality World, August, 22, pp. 544-546.
    • (1996) Quality World , vol.22 , pp. 544-546
    • Murray, D.1
  • 10
    • 0002772245 scopus 로고
    • Strategic quality management: Turning the spotlight on strategic as well as tactical issues
    • Spring
    • RECARDO, R.J. (1994) Strategic quality management: turning the spotlight on strategic as well as tactical issues, National Productivity Review, Spring, 13, pp. 185-196.
    • (1994) National Productivity Review , vol.13 , pp. 185-196
    • Recardo, R.J.1
  • 11
    • 1542457958 scopus 로고    scopus 로고
    • Introducing the business excellence model and self-assessment to the UK public sector
    • Paris
    • REED, D.M., HODDELL, S.E.J. & SAVAGE, B.M. (1996) Introducing the business excellence model and self-assessment to the UK public sector, EFQM Learning Edge Conference Proceedings, Paris, pp. 49-58.
    • (1996) EFQM Learning Edge Conference Proceedings , pp. 49-58
    • Reed, D.M.1    Hoddell, S.E.J.2    Savage, B.M.3
  • 12
    • 0012074533 scopus 로고
    • Effective process management through performance measurement. Part III - An integrated model of total quality-based performance measurement
    • SINCLAIR, D. & ZAIRI, M. (1995) Effective process management through performance measurement. Part III-an integrated model of total quality-based performance measurement, Business Process Re-engineering and Management Journal, 1, pp. 50-65.
    • (1995) Business Process Re-engineering and Management Journal , vol.1 , pp. 50-65
    • Sinclair, D.1    Zairi, M.2
  • 13
    • 0002277469 scopus 로고
    • Is your organization ready for TQM? An assessment methodology
    • WEEKS, B., HELMS, M.M & ETIKIN, L.P. (1995) Is your organization ready for TQM? An assessment methodology, The TQM Magazine, 7, pp. 43-49.
    • (1995) The TQM Magazine , vol.7 , pp. 43-49
    • Weeks, B.1    Helms, M.M.2    Etikin, L.P.3
  • 14
    • 0002051488 scopus 로고
    • Benchmarking critical factors for TQM, Part 1. Theory and foundations
    • ZAIRE, M.A. (1995) Benchmarking critical factors for TQM, Part 1. Theory and foundations, Benchmarking for Quality Management and Technology, 2, pp. 5-20.
    • (1995) Benchmarking for Quality Management and Technology , vol.2 , pp. 5-20
    • Zaire, M.A.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.