Cost-quality based consumer perception analysis of voice over Internet protocol (VoIP) in India

Internet Research

Volumn 14, Issue 1, 2004, Pages 95-102

  Jaiswal, M P ^a   Raghav, Bhoopesh ^b  

^a MANAGEMENT DEVELOPMENT INSTITUTE   (India)

^b Videsh Sanchar Nigam Limited (VSNL)   (India)

Author keywords

Developing countries; India; Internet; Protocols; Telecommunication channels

Indexed keywords

EID: 1542267817     PISSN: 10662243     EISSN: None     Source Type: Journal    
DOI: 10.1108/10662240410517434     Document Type: Article

References (8)

1. Black, U. (1999), Voice Over IP, Prentice-Hall, Englewood Cliffs, NJ.
2. Chapron, J.E. and Chatras, B. (2001), "An analysis of the IN call model suitability in the context of VoIP", Computer Networks, Vol. 35, pp. 521-35.
3. Davidson, J., Peters, J. and Gracely, B. (2000), Voice Over IP Fundamentals, CISCO Press, Indiannapolis, IN.
4. Douskalis, B. (1999), IP Telephony - The Integration of Robust VoIP Services, Prentice-Hall, Englewood Cliffs, NJ.
5. Ghita, B.V., Furnell, S.M., Lines, B.M., Le-Foll, D. and Ifeachor, E.C. (2001), "Network quality of service monitoring for IP telephony", Internet Research: Electronic Networking Applications and Policy, Vol. 11 No. 1, pp. 26-34.
6. TeleGeography (2001), Global Telecommunications Traffic Statistics and Commentary, TeleGeography, Inc, Carlsbad, CA.
7. Telecom Regulatory Authority of India (1999), Consultation Paper on Domestic Long Distance, India.
8. Thorne, D.J. (2001), "VoIP-the access dimension", British Telecom Technical Journal, Vol. 19 No. 2, PP. 33-43.