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Volumn 10, Issue 1, 2004, Pages 34-41

Gap analysis of homeowners' expectations of smart features in intelligent condominiums

Author keywords

Building design; Buildings, residential; Intelligent structures; Questionnaires; Singapore

Indexed keywords

BUILDING DESIGN; QUESTIONNAIRES; RESIDENTIAL BUILDINGS; SINGAPORE;

EID: 14744297414     PISSN: 10760431     EISSN: None     Source Type: Journal    
DOI: 10.1061/(ASCE)1076-0431(2004)10:1(34)     Document Type: Review
Times cited : (3)

References (12)
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    • Gummesson, E. (1991). "Service quality: A holistic view." Service quality: Multidisciplinary and multinational perspectives, E. Gummesson, B. Edvardsson, and B. Gustavsson, eds., Lexington, Boston, 3-22.
    • (1991) Service Quality: Multidisciplinary and Multinational Perspectives , pp. 3-22
    • Gummesson, E.1
  • 5
    • 14744295607 scopus 로고
    • National Computer Board, Singapore
    • National Computer Board (NCB). (1992). The IT2000 master plan, National Computer Board, Singapore.
    • (1992) The IT2000 Master Plan
  • 6
    • 0002408510 scopus 로고
    • A conceptual model of service quality and its implications for future research
    • Parasuraman, A., Zeithaml, V. A., and Berry, L. L. (1985). "A conceptual model of service quality and its implications for future research." J. Market., 49, 41-50.
    • (1985) J. Market , vol.49 , pp. 41-50
    • Parasuraman, A.1    Zeithaml, V.A.2    Berry, L.L.3
  • 7
    • 0001312089 scopus 로고
    • SERVQUAL: A multiple item scale for measuring consumer perceptions of service quality
    • Parasuraman, A., Zeithaml, V. A., and Berry, L. L. (1988). "SERVQUAL: A multiple item scale for measuring consumer perceptions of service quality." J. Retail., 64, 12-37.
    • (1988) J. Retail , vol.64 , pp. 12-37
    • Parasuraman, A.1    Zeithaml, V.A.2    Berry, L.L.3
  • 9
    • 14744284183 scopus 로고    scopus 로고
    • Undergraduate dissertation, School of Building and Estate Management, National Univ. of Singapore
    • Tay, K. P. (1999). "Marketing of intelligent buildings." Undergraduate dissertation, School of Building and Estate Management, National Univ. of Singapore.
    • (1999) Marketing of Intelligent Buildings
    • Tay, K.P.1
  • 10
    • 14744301657 scopus 로고
    • Undergraduate dissertation, School of Building and Estate Management, National Univ. of Singapore
    • Yip, Y. L. (1995). "Trend of intelligent buildings in Singapore." Undergraduate dissertation, School of Building and Estate Management, National Univ. of Singapore.
    • (1995) Trend of Intelligent Buildings in Singapore
    • Yip, Y.L.1
  • 11
    • 0002840875 scopus 로고
    • Communication and control processes in the delivery of service quality
    • Zeithaml, V. A., Berry, L. L., and Parasuraman, A. (1988). "Communication and control processes in the delivery of service quality." J. Market, 52, 35-48.
    • (1988) J. Market , vol.52 , pp. 35-48
    • Zeithaml, V.A.1    Berry, L.L.2    Parasuraman, A.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.