The opportunity costs of poor quality

Quality Assurance Journal

Volumn 9, Issue 1, 2005, Pages 3-10

  Freiesleben, Johannes ^a  

^a NONE   (Switzerland)

Author keywords

Economic assessment of quality; Production efficiency; Profitability; Quality improvement

Indexed keywords

COST BENEFIT ANALYSIS; ECONOMIC ASPECT; PRIORITY JOURNAL; PRODUCTIVITY; PROFIT; QUALITY CONTROL; REVIEW;

EID: 14544302664     PISSN: 10878378     EISSN: None     Source Type: Journal    
DOI: 10.1002/qaj.309     Document Type: Review

References (6)

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5. Freiesleben J. How better quality affects pricing. Qual Prog February 2004; 48-52.
6. Garvin DA. Quality on the line. Harvard Bus Rev September-October 1983; 3-12.