Error-correction detection and response generation in a spoken dialogue system

Speech Communication

Volumn 45, Issue 3 SPEC. ISS., 2005, Pages 271-288

  Bulyko, I ^a   Kirchhoff, K ^a   Ostendorf, M ^a   Goldberg, J ^a  

^a University of Washington   (United States)

Author keywords

Dialogue management; Error correction; Response generation; Spoken dialogue systems

Indexed keywords

ERROR CORRECTION; ERROR DETECTION; FORMAL LANGUAGES; HUMAN COMPUTER INTERACTION; PROBLEM SOLVING; SENSITIVITY ANALYSIS;

DIALOGUE MANAGEMENT; RESPONSE GENERATION; SPOKEN DIALOGUE SYSTEMS;

SPEECH RECOGNITION;

EID: 13944254456     PISSN: 01676393     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.specom.2004.09.009     Document Type: Article

References (34)

1. Aberdeen, J., Ferro, L., 2003. Dialogue patterns and misunderstandings. In: Proceedings of the ISCA Workshop on Error Handling in Spoken Dialogue Systems, pp. 17-23
2. Allen, J.F., Miller, B., Ringger, E., Sikorski, T., 1996. A robust system for natural spoken dialogue. In: Proceedings of 34th Meeting of the Association for Computational Linguistics, pp. 62-70
3. Ang, J., Dhillon, R., Krupski, A., Shriberg, E., Stolcke, A., 2002. Prosody-based automatic detection of annoyance and frustration in human-computer dialog. In: Proceedings of the International Conference on Spoken Language Processing, vol. 3, Denver, Colorado, USA, pp. 2037-2040
4. I. Bulyko, and M. Ostendorf Efficient integrated response generation from multiple targets using weighted finite-state transducers Computer Speech Language 16 3/4 2002 533 550
5. Chu-Carroll, J., 1999. Form-based reasoning for mixed-initiative dialogue management in information-query systems. In: Proceedings of Eurospeech, vol. 4, pp. 1519-1522
6. Goldberg, J., Ostendorf, M., Kirchhoff, K., 2003. The impact of response wording in error correction subdialogs. In: Proceedings of the ISCA Workshop on Error Handling in Spoken Dialogue Systems, pp. 101-106
7. Hirasawa, J., Miyazaki, N., Nakano, M., Aikawa, K., 2000. New feature parameters for detecting misunderstandings in spoken dialogue systems. In: Proceedings of the International Conference on Spoken Language Processing, Beijing, China, vol. 2, pp. 739-742
8. Hirschberg, J., Litman, D., Swerts, M., 2001. Identifying user corrections automatically in spoken dialogue systems. In: Proceedings of NAACL, pp. 208-215
9. J. Hirschberg, D. Litman, and M. Swerts Prosodic and other cues to speech recognition failures Speech Commun. 43 2004 155 175
10. Kazemzadeh, A., Lee, S., Narayanan, S., 2003. Acoustic correlates of user response to error in human-computer dialogues. In: Proceedings of the IEEE Workshop on Automatic Speech Recognition and Understanding, St. Thomas, U.S. Virgin Islands, pp. 215-218
11. Kirchhoff, K., 2001. A comparison of classification techniques for the automatic detection of error corrections in human-computer dialogues. In: Proceedings of the NAACL Workshop on Adaptation in Dialogue Systems, pp. 33-40
12. Kitaoka, N., Kakutani, N., Nakagawa, S., 2003. Detection and recognition of correction utterance in spontaneously spoken dialog. In: Proceedings of Eurospeech, vol. 1, pp. 625-628
13. J. Klein, Y. Moon, and R. Picard This computer responds to user frustration Interact. Computers 14 2 2002 119 140
14. E. Krahmer, M. Swerts, M. Theune, and M. Weegels Error detection in spoken human-machine interaction J. Speech Technol. 2001 19 30
15. Lendvai, P., van den Bosch, A., Krahmer, E., Swerts, M., 2002. Improved machine-learning detection of miscommunications in human-machine dialogues through informed data splitting. In: Proceedings of ESSLLI 2002 Workshop on Machine Learning Approaches in Computational Linguistics, Trento, Italy, 2002
16. Levow, GA., 1998. Characterizing and recognizing spoken corrections in human-computer dialogue. In: Proceedings of ACL, pp. 736-742
17. Macherey, K., Bender, O., Ney, H., 2003. Multi-level error handling for tree based dialogue course management. In: Proceedings of the ISCA Workshop on Error Handling in Spoken Dialogue Systems, pp. 123-129
18. Martinovsky, B., Traum, D., 2003. The error is the clue: breakdown in human-machine interaction. In: Proceedings of the ISCA Workshop on Error Handling in Spoken Dialogue Systems, pp. 11-17
19. Orlandi, M., Culy, C., Franco, H., 2003. Using dialog corrections to improve speech recognition. In: Proceedings of the ISCA Workshop on Error Handling in Spoken Dialogue Systems, pp. 47-53
20. Oviatt, S., Levow, G.A., MacEachern, M., Kuhn, K., 1996. Modeling hyperarticulate speech during human-computer error resolution. In: Proceedings of the International Conference on Spoken Language Processing, vol. 2, pp. 801-804
21. S. Oviatt, G.A. Levow, E. Moreton, and M. MacEachern Modeling global and focal hyperarticulation during human-computer error resolution J. Acoust. Soc. Am. 104 5 1998 3080 3098
22. Paek, T., 2003. Toward a taxonomy of communication errors. In: Proceedings of the ISCA Workshop on Error Handling in Spoken Dialogue Systems, pp. 95-100
23. Pellom, B., Ward, W., Pradhan, S., 2003. The CU Communicator: an architecture for dialogue systems. In: Proceedings of the International Conference on Spoken Language Processing, vol. 2, pp. 723-726
24. J.R. Quinlan C4.5: Programs for Machine Learning 1993 Morgan Kaufman San Mateo, CA
25. Quinlan, J.R., 1996. Boosting, bagging and C4.5. In: Proceedings of AAAI, pp. 725-730
26. San-Segundo, R., Montero, J.M., Ferreiros, J., C'ordoba, R., Pardo, J.M., 2001. Designing confirmation mechanisms and error recover techniques in a railway information system for Spanish. In: Proceedings of the 2nd Sigdial Workshop on Discourse and Dialogue
27. Seneff, S., Hurley, E., Lau, R., Pao, C., Schmidt, P., Zue, V., 1998. Galaxy-II: a reference architecture for conversational system development. In: Proceedings of the International Conference on Spoken Language Processing, vol. 3, pp. 931-934
28. Shin, J., Narayanan, S., Gerber, L., Kazemzadeh, Byrd, D., 2002. Analysis of user behavior under error conditions in spoken dialogs. In: Proceedings of the International Conference on Spoken Language Processing, Denver, Colorado, vol. 3, pp. 2069-2072
29. Swerts, M., Litman, D., Hirschberg, J., 2000. Corrections in spoken dialogue systems. In: Proceedings of the International Conference on Spoken Language Processing, Beijing, China, vol. 2, pp. 615-618
30. Tokuda, K., Zen, H., Black, A.W., 2002. An HMM-based speech synthesis system applied to English. In: Proceedings of the ISCA TTS Workshop
31. Travelocity website. Available from: < http://www.travelocity.com >
32. Walker, M., Aberdeen, J., Boland, J., Bratt, E., Garofolo, J., Hirschman, L., Lee, S., Le, A., Narayanan, S., Pellom, B., Papineni, K., Polifroni, J., Potamianos, A., Prabhu, P., Rudnicky, A., Sanders, G., Seneff, S., Stallard, D., Whittaker, S., 2001. DARPA Communicator dialog travel planning systems: the June 2000 data collection. In: Proceedings of Eurospeech, vol. 2, pp. 1371-1374
33. Wang, Y.H., Hamerich, S.W., Schless, V., 2003. Multi-modal and modality specific error handling in the GEMINI project. In: Proceedings of the ISCA Workshop on Error Handling in Spoken Dialogue Systems, pp. 139-146
34. Weiss, G., Provost, F., 2001. The effect of class distribution on classifier learning. Technical report, ML-TR 43, Department of Computer Science, Rutgers University