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Volumn 10, Issue 6, 2004, Pages 533-538

Issues in assessing satisfaction: Findings of the arkansas medicaid family planning demonstration waiver evaluation

Author keywords

client satisfaction; courtesy bias; exit interviews; family planning services; Medicaid waiver

Indexed keywords

ADOLESCENT; ADULT; ARTICLE; CONSUMER; FAMILY PLANNING; HEALTH CARE QUALITY; HEALTH SERVICES RESEARCH; HUMAN; MALE; MEDICAID; METHODOLOGY; ORGANIZATION AND MANAGEMENT; SOCIOECONOMICS; UNITED STATES;

EID: 13844312803     PISSN: 10784659     EISSN: 15505022     Source Type: Journal    
DOI: 10.1097/00124784-200411000-00010     Document Type: Article
Times cited : (3)

References (11)
  • 2
    • 85026163208 scopus 로고    scopus 로고
    • Evaluation of the Family Planning Demonstration Waiver: An Interim Report to the Division of Medical Services of the Arkansas Department of Human Services. Little Rock
    • April
    • Arkansas Center for Health Improvement (ACHI). Evaluation of the Family Planning Demonstration Waiver: An Interim Report to the Division of Medical Services of the Arkansas Department of Human Services. Little Rock, AR: ACHI; April 2002.
    • (2002) AR: ACHI
  • 3
    • 0025571793 scopus 로고
    • Fundamental elements of the quality of care: A simple framework
    • Bruce J. Fundamental elements of the quality of care: a simple framework. Studies in Family Planning. 1990;21(2):61-91.
    • (1990) Studies in Family Planning , vol.21 , Issue.2 , pp. 61-91
    • Bruce, J.1
  • 4
    • 0346613981 scopus 로고    scopus 로고
    • Measuring family planning service quality through client satisfaction exit interviews
    • Williams T, Schutt-Aine J, Cuca Y. Measuring family planning service quality through client satisfaction exit interviews. International Family Planning Perspectives. 2000;26(2):3-71.
    • (2000) International Family Planning Perspectives , vol.26 , Issue.2 , pp. 3-71
    • Williams, T.1    Schutt-Aine, J.2    Cuca, Y.3
  • 5
    • 0032227527 scopus 로고    scopus 로고
    • Satisfaction with family planning services: Interpersonal and organizational dimensions
    • Westaway MS, Vijoen E, Chabalala HP. Satisfaction with family planning services: interpersonal and organizational dimensions. Curationis. 1998;21(4):3-7.
    • (1998) Curationis , vol.21 , Issue.4 , pp. 3-7
    • Westaway, M.S.1    Vijoen, E.2    Chabalala, H.P.3
  • 6
    • 84855631922 scopus 로고    scopus 로고
    • Washington, DC: The Alan Guttmacher Institute; December 1
    • The Alan Guttmacher Institute. State Policies in Brief. Washington, DC: The Alan Guttmacher Institute; December 1, 2002.
    • (2002) State Policies in Brief
  • 8
    • 85026169179 scopus 로고    scopus 로고
    • Evaluation of the Family Planning Demonstration Waiver: A Report to the Division of Medical Services of the Arkansas Department of Human Services. Little Rock
    • January
    • Arkansas Center for Health Improvement (ACHI). Evaluation of the Family Planning Demonstration Waiver: A Report to the Division of Medical Services of the Arkansas Department of Human Services. Little Rock, AR: ACHI; January 2003.
    • (2003) AR: ACHI
  • 9
    • 0006379455 scopus 로고
    • A process for quality improvement in family planning services
    • Hardee K, Gould BJ. A process for quality improvement in family planning services. International Family Planning Perspectives. 1993;19(4):147-152.
    • (1993) International Family Planning Perspectives , vol.19 , Issue.4 , pp. 147-152
    • Hardee, K.1    Gould, B.J.2
  • 10
    • 0347868487 scopus 로고    scopus 로고
    • Monitoring quality of care in family planning programs: A comparison of observations and client exit interviews
    • Bessinger RE, Bertraind JT. Monitoring quality of care in family planning programs: a comparison of observations and client exit interviews. International Family Planning Perspectives. 2001;27(2):63-70.
    • (2001) International Family Planning Perspectives , vol.27 , Issue.2 , pp. 63-70
    • Bessinger, R.E.1    Bertraind, J.T.2
  • 11
    • 0028182662 scopus 로고
    • The study of client-provider interactions: A review of methodological issues
    • Simmons R, Elais C. The study of client-provider interactions: a review of methodological issues. Studies in Family Planning. 1994;25(1):1-17.
    • (1994) Studies in Family Planning , vol.25 , Issue.1 , pp. 1-17
    • Simmons, R.1    Elais, C.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.