Health worker (internal customer) satisfaction and motivation in the public sector in Ghana

International Journal of Health Planning and Management

Volumn 19, Issue 4, 2004, Pages 319-336

  Agyepong, Irene Akua ^a   Anafi, Patricia ^b   Asiamah, Ebenezer ^b   Ansah, Evelyn K ^b   Ashon, Daniel A ^b   Narh Dometey, Christiana ^b  

^a Regional Health Administration Cape Coast   (Ghana)

^b GHANA HEALTH SERVICE   (Ghana)

Author keywords

Continuous quality improvement (CQI); Ghana; Internal customer; Motivation; Public sector

Indexed keywords

ATTITUDINAL SURVEY; HEALTH WORKER; PUBLIC SECTOR;

ADULT; AGED; ARTICLE; CONTROLLED STUDY; EDUCATION; FEMALE; FREQUENCY ANALYSIS; GEOGRAPHY; GHANA; HEALTH CARE DELIVERY; HEALTH CARE FACILITY; HEALTH CARE QUALITY; HEALTH PRACTITIONER; HOUSING; HUMAN; INTERVIEW; JOB SATISFACTION; MALE; MANPOWER; MEDICAL EDUCATION; MEDICAL INSTRUMENTATION; MOTIVATION; PROFESSIONAL PRACTICE; PROFESSIONAL STANDARD; PUBLIC HEALTH; QUESTIONNAIRE; SALARY; SOCIAL ASPECT; TRAFFIC AND TRANSPORT; TRAINING; WORKPLACE;

ADULT; FEMALE; GHANA; HEALTH CARE SECTOR; HEALTH PERSONNEL; HUMANS; JOB SATISFACTION; MALE; MIDDLE AGED; MOTIVATION; PUBLIC SECTOR; TOTAL QUALITY MANAGEMENT;

AFRICA; EASTERN HEMISPHERE; GHANA; SUB-SAHARAN AFRICA; WEST AFRICA; WORLD;

EID: 13444312200     PISSN: 07496753     EISSN: None     Source Type: Journal    
DOI: 10.1002/hpm.770     Document Type: Article

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