A Framework for service employee scheduling

Industrial Management (Norcross, Georgia)

Volumn 39, Issue 3, 1997, Pages 1-2

  Browne, Jim ^a  

^a FORDHAM UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 13444307981     PISSN: 00198471     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (5)

1. Browne, Jim, Management and Analysis of Service Operations, Elsevier, 1984.
2. Buffa, E.S. and R.K. Sarin, Modern Production and Operations Management, 8th edition, Wiley. 1987
3. Fitzsimmons, Jwames A., and Robert6 S. Sullivan, Service Operations Management, McGraw-Hill, 1982.
4. Nanda, Ravinder, and Jim Browne, Introduction to Employee Scheduling, Van Nostrand Reinhold, 1992.
5. Zemke, Ron, and Dick Schaaf, The Service Edge, American Library, 1989.