Technological cooperation and product substitution in UK retail banking: The case of customer services

Information Economics and Policy

Volumn 17, Issue 2, 2005, Pages 199-215

  Consoli, Davide ^a  

^a UNIVERSITY OF MANCHESTER   (United Kingdom)

Author keywords

Banking activity; Cooperation; Product substitution; Technological change

Indexed keywords

FINANCE; PRODUCT DEVELOPMENT;

ORGANIZATIONAL CHANGES; RETAIL BANKING; RETAIL SERVICES;

INFORMATION TECHNOLOGY;

BANKING; INFORMATION TECHNOLOGY; RETAILING; SERVICE PROVISION;

EASTERN HEMISPHERE; EURASIA; EUROPE; UNITED KINGDOM; WESTERN EUROPE; WORLD;

EID: 13444270622     PISSN: 01676245     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.infoecopol.2004.04.001     Document Type: Article

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