Employee communication strategies for organizational crises

Employee Responsibilities and Rights Journal

Volumn 1, Issue 3, 1988, Pages 181-199

  Pincus, J David ^a   Acharya, Lalit ^a  

^a CALIFORNIA STATE UNIVERSITY   (United States)

Author keywords

communication strategies; crisis management; employee communication; stress

Indexed keywords

EID: 1342322383     PISSN: 08927545     EISSN: 15733378     Source Type: Journal    
DOI: 10.1007/BF01384980     Document Type: Article

References (73)

1. Boundary spanning roles and organizational structure
2. Uncertainty and dependence: Two perspectives on environment
3. Job stress, employee health, and organizational effectiveness
4. Face-saving at the singles dance
5. Elaborated and restricted codes
6. Research methodology in communication: Review and commentary
7. Effects of workload, role ambiguity, and Type A personality on anxiety, depression and heart rate
8. The effect of employment status change on self-attitudes
9. Communication gaps and inequities: Moving toward a reconceptualization
10. Mass media and the knowledge gap: A hypothesis reconsidered
11. Characteristics of organizational environments and perceived environmental uncertainty
12. Ambiguity as strategy in organizational communication
13. Reconsidering openness in organizational communication
14. Relationship between coping and avoiding behavior and response to fear arousing propaganda
15. Examination of the effects of state anxiety on problem-solving efficiency under high and low memory conditions
16. Accuracy of communication from an external public to employees in a formal organization
17. Job stress and employee behaviors
18. Upper echelons: The organization as a reflection of its top managers
19. Plant closures: Efforts to cushion the blow
20. The 1914 case
21. Effects of fear-arousing communications
22. Personality differences associated with responsiveness to fear-arousing communications
23. The influence of threat appeals on selective learning of the content of a persuasive communication
24. An experimental study of psychological resistances to fear-arousing communications
25. Involuntary job loss: Institutional interventions and a research agenda
26. Effects of memory support on state anxiety and performance in computer-assisted learning
27. Role clarity, need for clarity, satisfaction, tension and withdrawal
28. Understanding burnout: Definitional issues in analyzing a complex phenomenon
29. Personality and susceptibility to social influence
30. Persuasion, resistance, and attitude change
31. Information input overload and psychopathology
32. Why corporate disasters are on the increase, and how companies can cope with them
33. Cognitive and emotional components of anxiety: Literature review and a revised worry-emotionality scale
34. Anxiety and cue utilization in human learning and memory
35. The emerging role of top mangement communication: ‘Turning on’ employee commitment
36. How to handle a crisis
37. Relationship of work to nonwork
38. Experimental approaches to test anxiety: Attention and the uses of information
39. Outplacement as a personnel responsibility
40. Effect of memory support on the problem-solving ability of test-anxious children
41. Conflict and conceptual structures as determinants of decision making behavior
42. Stress, cognition, and communication in interpersonal conflicts
43. They don't know what they're doing: Employee surveys and the management of crises
44. Components of response bias in complex decision-making
45. Integrative complexity of communication in international crises
46. The stigma of bankruptcy: Spoiled organizational image and its management
47. Managing organizational decline: Lessons from Atari
48. Effects of anxiety on storage and retrieval processes in short-term memory