Balancing the 5Es of Usability

Cutter IT Journal

Volumn 17, Issue 2, 2004, Pages 4-11

  Quesenbery, Whitney ^a  

^a Whitney Interactive Design   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

CUSTOMER SATISFACTION; PRODUCT DESIGN; PRODUCT DEVELOPMENT; PROJECT MANAGEMENT; QUALITY CONTROL; REQUIREMENTS ENGINEERING; USABILITY ENGINEERING; USER INTERFACES;

USABILITY TESTING; USER-CENTERED DESIGN (UCD);

SOFTWARE ENGINEERING;

EID: 1342291049     PISSN: 15227383     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Review

References (4)

1. ISO/IEC. 9241-11 Ergonomic Requirements for Office Work with Visual Display Terminals (VDT)s - Part 11 Guidance on Usability. 1998: ISO/IEC 9241-11: 1998 (E).
2. Lidwell, W., K. Holden, and J. Butler. Universal Principles of Design. Rockport Publishers, 2003.
3. Nielsen, J. Usability Engineering. Academic Press, 1993.
4. Standish Group. The CHAOS Report. Standish Group International, 1994 (www.standishgroup.com/sample_research/chaos_1994_1.php).