Electronic Clinical Communications Implementation (ECCI) in Scotland: A mixed-methods programme evaluation

Journal of Evaluation in Clinical Practice

Volumn 10, Issue 1, 2004, Pages 11-20

  Pagliari, Claudia ^a,b   Gilmour, Mhairi ^a   Sullivan, Frank ^a  

^a UNIVERSITY OF DUNDEE   (United Kingdom)

^b Tayside Centre for General Practice   (United Kingdom)

Author keywords

Electronic clinical communication; Programme evaluation

Indexed keywords

DOCUMENT EXAMINATION; E-MAIL; ELECTRONIC CLINICAL COMMUNICATIONS IMPLEMENTATION PROGRAM; HEALTH CARE QUALITY; HEALTH PROGRAM; HEALTH SERVICE; HEALTH SURVEY; HOSPITALIZATION; INFORMATION PROCESSING; INTERVIEW; OUTCOMES RESEARCH; PATIENT REFERRAL; PRIORITY JOURNAL; REVIEW; UNITED KINGDOM;

EFFICIENCY, ORGANIZATIONAL; HEALTH SERVICES RESEARCH; MEDICAL INFORMATICS; ORGANIZATIONAL INNOVATION; PROGRAM DEVELOPMENT; PROGRAM EVALUATION; SCOTLAND;

EID: 1242353109     PISSN: 13561294     EISSN: None     Source Type: Journal    
DOI: 10.1111/j.1365-2753.2004.00475.x     Document Type: Review

References (10)

1. Friedman C. & Wyatt J. (1997) Evaluation Methods in Medical Informatics. Springer-Verlag, New York.
2. Heathfield H., Pitty D. & Hanka R. (1998) Evaluating information technology in health care: barriers and challenges. British Medical Journal 316, 1959-1961.
3. Kaplan B. (1988) Development and acceptance of medical information systems: an historical overview. Journal of Health Human Resource Administration 11, 9-29.
4. Kaplan B., Brennan P.F., Dowling A.F., Friedman C. & Peel V. (2001) White paper. Toward an informatics research agenda: key people and organizational issues. Journal of the American Medical Informatics Association 8, 235-241.
5. Lorenzi N.M. & Riley R.P. (2000) Managing change: an overview. Journal of the American Medical Informatics Association 7, 116-124.
6. Morris L., Dumville J., Campbell L.M. & Sullivan F. (2003) A survey of computer use in Scottish primary care: general practitioners are no longer technophobic but other primary care staff need better computer access. Informatics in Primary Care 11, 5-11.
7. NHS Modernization Agency (2002) National Booking Programme Electronic Systems Implementation Project: Early Successes and Challenges. URL http://www.modern.nhs.uk/bookedadmissions/4980/ 8979/YICHIfirstevaluation.pdf (accessed September 2003).
8. NHSScotland (2000) Information Management and Technology for NHS Scotland; National Strategy. URL http://www.show.scot.nhs.uk/imt/ (accessed September 2003).
9. NHSScotland (2003a) Electronic Clinical Communications Implementation. URL http://www.show.scot.nhs.uk/ecci/ (accessed September 2003).
10. NHSScotland. (2003b) Scottish Care Information. URL http://www.show.scot.nhs.uk/sci/ (accessed September 2003).