Integrating decision making and regulation in the management control process

Omega

Volumn 33, Issue 4, 2005, Pages 319-332

  Papamichail, K Nadia ^a   Robertson, I ^b  

^a UNIVERSITY OF MANCHESTER   (United Kingdom)

^b UNIVERSITY OF MANCHESTER   (United Kingdom)

Author keywords

Cybernetics; Decision making; Evolution; Management control; Process control; Process support technologies; Workflow

Indexed keywords

PROCESS CONTROL;

BEHAVIORAL CONTROL; BUSINESS PROCESS; CONTROL PROCESS; DECISIONS MAKINGS; EVOLUTION; MANAGEMENT CONTROL; OPERATIONAL BUSINESS; PROCESS SUPPORT TECHNOLOGIES; WORK ACTIVITIES; WORK-FLOWS;

DECISION MAKING;

EID: 12344271128     PISSN: 03050483     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.omega.2004.05.002     Document Type: Article

References (37)

1. Baker H.E. Jennings K.M. Dysfunctional organisational control mechanisms: An example Journal of Applied Management Studies 8 2 1999 231-239
2. Simons R. Levers of control: How managers use innovative control systems to drive strategic renewal 1981 Harvard University Press Boston
3. Lucey T. Management information systems 1997 Letts Educational London
4. Daft R.L. Macintosh N.B. The nature and use of formal control systems for management control and strategy implementation Journal of Management 10 1984 43-66
5. Kumar A. Zhao J.L. Dynamic routing and operational controls in workflow management systems Management Science 45 2 1999 253-272
6. Mackenzie K.D. Processes and their frameworks Management Science 46 1 2000 110-125
7. Wreden N. Model business processes-companies turn to modelling tools and reengineering techniques to analyze business goals and improve the efficiency of business processes. Information Week, 1998; (702):A1.
8. Warboys B.C. Kawalek P. Robertson I. Greenwood R.M. Business information systems: A process approach 1999 McGraw-Hill London
9. Brans J.P. Macharis C. Kunsch P.L. Chevalier A. Schwaninger M. Combining multicriteria decision aid and system dynamics for the control of socio-economic processes. An iterative real-time procedure European Journal of Operational Research 109 2 1998 428-441
10. Dindeleux R. Berrah L. Haurat A. A formal modelling of control processes European Journal of Operational Research 109 2 1998 377-389
11. Oquendo F, Papamichail KN, Robertson I. Overcoming inadequacies in process modelling: The need for decisioning to be a first-class citizen. Seventh European Workshop on Software Process Technology (EWSPT 2000). Lecture notes in computer science, vol. 1780. Berlin, Heidelberg, New York: Springer; 2000. p. 84-9.
12. Oquendo F, Papamichail KN, Robertson I. Addressing decision making issues in enterprise process modelling. Proceedings of the Second International Conference on Enterprise Information Systems, Stafford; 2000. p. 333-8.
13. Vickers G. Towards a sociology of management 1967 Chapman & Hall London
14. Flamholtz E.G. Das T.K. Tsui A.S. Towards an integrative framework for organization control Accounting, Organizations and Society 10 1 1985 35-50
15. Otley D.T. Berry A.J. Control, organizations and accounting Accounting, Organizations and Society 5 2 1980 231-244
16. Simon H.A. The sciences of the artificial 1981 MIT Press London
17. Hofstede G. Uncommon sense about organizations 1994 Sage Publications Beverley Hills, CA
18. Mintzberg H. Raisinghani D. Theoret A. The structure of 'unstructured' decision processes Administrative Science Quarterly 21 2 1976 246-275
19. Derniame J-C, Kaba A, Wastell D, editors. Software process: Principles, methodology, technology. Lecture notes in computer science, vol. 1500. Berlin: Springer; 1999.
20. Malone TW, Crowston K, editors. Organizing business knowledge: the MIT process handbook. Cambridge, MA: MIT Press; 2003.
21. Holtzman S. Intelligent decision systems 1989 Addison-Wesley Reading, MA
22. Blair A. Debenham J. Edwards J. A comparative study of methodologies for designing IDSS European Journal of Operational Research 103 2 1997 277-295
23. Holt A.W. Ramsey H.R. Grimes J.D. Coordination system technology as the basis for a programming environment Electrical Communication 57 4 1983 308-314
24. von Winterfeldt D. Edwards W. Decision analysis and behavioral research 1986 Cambridge University Press New York
25. Hall P. Managing change and gaining corporate commitment ICL Technical Journal 5 2 1986 213-227
26. ProcessWeb SimpleBanking Demonstration. http://processweb.cs.man.ac.uk/simBank/P2EDoc.html accessed April 2004
27. BPMI. Business process management initiative. http://www.bpmi.org accessed April 2004
28. Milner R. Communicating and mobile systems: The pi calculus 1999 Cambridge University Press Cambridge
29. Morrison, et al. Support for evolving software architectures in the ArchWare ADL. In: Magee J, Szyperski C, Bosch J, editors. Proceedings of the fourth Working IEEE/IFIP Conference on Software Architecture. Oslo: IEEE Computer Society Press; 2004; 69-78. ISBN 0-7695-2172-X.
30. French S, Maule J, Papamichail KN. Decision behaviour, analysis and support: Decision making and how computers and analysis may support this. Manchester, UK: Manchester Business School; 2004.
31. Simon H.A. The new science of management decisions 1960 Harper and Row New York
32. Mintzberg H. Structured in fives: Designing effective organizations 1983 Prentice-Hall Englewood Cliffs, NJ
33. Anthony R.N. Planning and control systems: A framework for analysis 1965 Harvard University Press Cambridge, MA
34. Merchant K.A. The control function of management Sloan Management Review 23 4 1982 43-55
35. Greenwood M, Robertson I, Warboys B. A support framework for dynamic organizations. Seventh European Workshop on Software Process Technology (EWSPT 2000). Lecture notes in computer science, vol. 1780. Berlin, Heidelberg, New York: Springer; 2000. p. 6-20.
36. Johnson R.A. Kast F.E. Rosenzweig J.E. The theory and management of systems 1963 McGraw-Hill New York
37. Process Instance Evolution Project Description. http://www.cs.man.ac.uk/ipg/pie accessed April 2004