|
Volumn 37, Issue , 2004, Pages 1635-1644
|
Investigating technical trouble tickets: An analysis of a homely CMC genre
|
Author keywords
[No Author keywords available]
|
Indexed keywords
COMPUTATIONAL LINGUISTICS;
COMPUTER SCIENCE;
COMPUTER SOFTWARE;
DATABASE SYSTEMS;
INFORMATION ANALYSIS;
INFORMATION TECHNOLOGY;
KNOWLEDGE ACQUISITION;
PUBLIC POLICY;
WIDE AREA NETWORKS;
KNOWLEDGE WAREHOUSES;
NON-STANDARD GRAMMAR;
TELCO (CO);
TROUBLESHOOTING;
COMMUNICATION SYSTEMS;
|
EID: 12344250641
PISSN: 10603425
EISSN: None
Source Type: Conference Proceeding
DOI: 10.1109/hicss.2004.1265272 Document Type: Conference Paper |
Times cited : (3)
|
References (13)
|