Exploring the relationship between perception and performance: Priorities for action

Service Industries Journal

Volumn 18, Issue 1, 1998, Pages 101-112

  Johnston, Robert ^a   Heineke, Janelle ^b  

^a UNIVERSITY OF WARWICK   (United Kingdom)

^b BOSTON UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 11544344978     PISSN: 02642069     EISSN: None     Source Type: Journal    
DOI: 10.1080/02642069800000006     Document Type: Article

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