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Information Architecture: In Search of Efficient Flexibility
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Allen, B.R.1
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Toward a Better Understanding of Information Technology Organization: A Comparative Case Study
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Blanton, J.E., Watson, H.J., and Moody, J. (1992), Toward a Better Understanding of Information Technology Organization: A Comparative Case Study, MIS Quarterly.
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MIS Quarterly
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Blanton, J.E.1
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The Influence of IT Management Practice on IT Use in Large Organizations
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Boynton, A.C., Zmud, R.W., and Jacobs, G.C. (1994), The Influence of IT Management Practice on IT Use in Large Organizations, MIS Quarterly, 299-318.
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Boynton, A.C.1
Zmud, R.W.2
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Beefing Up Operations in Service Firms
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Fall
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Chase, R.B., and Hayes, R.H. (1991), Beefing Up Operations In Service Firms, Sloan Management Review, Fall, 15-26.
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Achieving Higher SEI Levels
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Daskalantonakis, M.K. (1994), Achieving Higher SEI Levels, IEEE Software, July, 17-24.
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IEEE Software
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Daskalantonakis, M.K.1
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Experiences in Strategic Information Systems Planning
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Earl, M.J. (1993), Experiences in Strategic Information Systems Planning," MIS Quarterly, 1-24.
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Earl, M.J.1
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Building a Learning Organization
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July-August
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Garvin, D.A. (1993), Building a Learning Organization, Harvard Business Review, July-August, 78-91.
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Bootstrap: Fine-Tuning Process Assessment
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July
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Haase, V., Messnarz, R., Koch, G., Kugler, H., and Decrinis, P. (1994), Bootstrap: Fine-Tuning Process Assessment, IEEE Software, July, 25-35.
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Haase, V.1
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Decrinis, P.5
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The Balanced Scorecard - Measures That Drive Performance
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January-February
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Kaplan, R.S., and Norton, D.P., (1992), The Balanced Scorecard - Measures That Drive Performance, Harvard Business Review, January-February, 71-79.
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Kaplan, R.S.1
Norton, D.P.2
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Putting the Balanced Scorecard to Work
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September-October
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Kaplan, R.S., and Norton, D.P., (1993), Putting the Balanced Scorecard To Work," Harvard Business Review, September-October, 134-142.
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Kaplan, R.S.1
Norton, D.P.2
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What Chief Executives and Senior Managers Want from Their IT Departments
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March
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Moynahan, T., (1990), What Chief Executives and Senior Managers Want From Their IT Departments, MIS Quarterly, March, 15-26.
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Moynahan, T.1
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Information Systems Management Issues for the 1990s
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Niederman, F., Brancheau, J.C., and Wetherbe, J.C.(1991), "Information Systems Management Issues for the 1990s, MIS Quarterly, 475-495.
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(1991)
MIS Quarterly
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Niederman, F.1
Brancheau, J.C.2
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Managing the Crises in Data Processing
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March-April
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Nolan, R.L. (1979), Managing the Crises in Data Processing, Harvard Business Review, March-April, 115-126.
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Reading, MA:Addison-Wesley
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Paulk, M.C., Weber, C.V., Curtis, B., and Chrissis, M.B. (1995), The Capability Maturity Model: Guidelines for Improving the Software Process, Reading, MA:Addison-Wesley.
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The Capability Maturity Model: Guidelines for Improving the Software Process
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Paulk, M.C.1
Weber, C.V.2
Curtis, B.3
Chrissis, M.B.4
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0028465097
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People, Organizations, and Process Improvement
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July
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Perry, D.E., Staudenmayer, N.A., and Votta, L.G. (1994), People, Organizations, and Process Improvement, IEEE Software, July, 36-45.
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IEEE Software
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Perry, D.E.1
Staudenmayer, N.A.2
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Empowerment: Key to IS World Class-Quality
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December
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Shrednick, H.R., Shtt, R.J., and Weiss M. (1992), Empowerment: Key to IS World Class-Quality, MIS Quarterly, December, 491-505.
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MIS Quarterly
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Shrednick, H.R.1
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Weiss, M.3
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