Partnership with internal customers - A way to achieve increased commitment

TQM Magazine

Volumn 16, Issue 1, 2004, Pages 26-32

  Harnesk, Roland ^a  

^a LULEÅ UNIVERSITY OF TECHNOLOGY   (Sweden)

Author keywords

Communication; Dialogue; Internal customers; Partnership; Trust

Indexed keywords

COMMUNICATION; CUSTOMER SATISFACTION; EMPLOYMENT; JOB SATISFACTION; PERSONNEL; PHILOSOPHICAL ASPECTS; PROFESSIONAL ASPECTS; SOCIETIES AND INSTITUTIONS;

DIALOGUE; INTERNAL CUSTOMERS; PARTNERSHIP; TRUST;

TOTAL QUALITY MANAGEMENT;

EID: 1142276106     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544780410511452     Document Type: Article

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