Quality dimensions in e-commerce software tools: An empirical analysis of North American and Japanese markets

Journal of Organizational Computing and Electronic Commerce

Volumn 14, Issue 4, 2004, Pages 223-241

  Krishnan, M S ^a   Subramanyam, Ramanath ^b  

^a UNIVERSITY OF MICHIGAN   (United States)

^b UNIVERSITY OF ILLINOIS AT URBANA CHAMPAIGN   (United States)

Author keywords

Bayesian analysis; Cross cultural study; Customer satisfaction; Electronic commerce software tools

Indexed keywords

EID: 10844290688     PISSN: 10919392     EISSN: None     Source Type: Journal    
DOI: 10.1207/s15327744joce1404_1     Document Type: Review

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